Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
Customer Story
How Agentforce and Data Cloud are helping One NZ scale
See how One NZ is becoming one of the leading AI enabled telecommunications companies on the planet.
Customer Story
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data Cloud
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon innovates with Agentforce to transform property development.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer success with Salesforce Platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero transforms service for more than 2 million customers
Xero was founded in 2006 to change the game for small businesses by providing accounting tools, information, and connections that help them thrive
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Explore all our customer stories.
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Customer Story
How Rapid Response Revival uses Salesforce to scale its life-saving mission.
Find out how Rapid Response Revival has used Salesforce to get to market fast and how the company plans to increase the rate of survival for sudden cardiac arrest.
Customer Story
Legend Corporation speeds transformation and growth supported by powerful automation.
Legend Corporation positions itself for efficient growth and increases e-commerce revenue by 30% month-on-month.
Customer Story
Celebrity Ink™ sets franchisees up to deliver a premium customer experience.
Find out how Celebrity Ink™ delivers a consistent and premium experience to customers across four countries.
Customer Story
Transport for New South Wales develops an innovative app dev strategy
TfNSW launched an emergency response platform on Salesforce that helped keep the transit open during COVID. Then they used the same templates to develop more apps, creating a strategic foundation for the future.
Customer Story
Law Squared streamlines the delivery of legal services with Salesforce
Founded in Australia in 2016, Law Squared is a global leader in NewLaw which is loosely defined as a new and innovative approach to delivering legal services.
Customer Story
NZ Post
NZ Post launched an integrated contact centre on Salesforce that gives the tools to not only deliver integrated courier delivery services but also collect data and insights about their customers.
Customer Story
PaySauce unites teams on Salesforce for more seamless growth
PaySauce’s mission is to be the straight up provider of effortless solutions for people at work. The business helps customers manage the human side of operations, including contracts, digital timesheets, and payroll.
Customer Story
Syndex brings new efficiency and transparency to the private capital markets
Find out how Syndex uses Salesforce to offer exciting opportunities for investors and incredible efficiency for those who issue and administer securities.
Customer Story
Tip Top bakes quality and efficiency into every customer interaction
Learn how Tip Top has used Salesforce to streamline sales and service and adapt to a rapidly changing market.
Customer Story
The Mix finds the perfect recipe for consultant and customer success
The Mix was founded by Grace and Witek Mazur in 2001, following a trip to Poland where Grace first saw the Thermomix in action. An avid cook, she was amazed by what it could do and decided to bring one home for herself.
Customer Story
White Fox Boutique personalises engagement to build on explosive growth
Australian fashion brand White Fox Boutique was launched in 2013 in true start-up style with founders Georgia Contos and Daniel Contos filling orders from their garage.
Customer Story
L'Oréal creates unique beauty experiences with a data-driven approach
Learn how L'Oréal is building the future of beauty from a century of data.
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