Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
Customer Story
How Agentforce and Data Cloud are helping One NZ scale
See how One NZ is becoming one of the leading AI enabled telecommunications companies on the planet.
Customer Story
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data Cloud
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon innovates with Agentforce to transform property development.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer success with Agentforce 360 Platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero transforms service for more than 2 million customers
Xero was founded in 2006 to change the game for small businesses by providing accounting tools, information, and connections that help them thrive
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Explore all our customer stories.
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Customer Story
The Mix finds the perfect recipe for consultant and customer success
The Mix was founded by Grace and Witek Mazur in 2001, following a trip to Poland where Grace first saw the Thermomix in action. An avid cook, she was amazed by what it could do and decided to bring one home for herself.
Customer Story
White Fox Boutique personalises engagement to build on explosive growth
Australian fashion brand White Fox Boutique was launched in 2013 in true start-up style with founders Georgia Contos and Daniel Contos filling orders from their garage.
Customer Story
L'Oréal creates unique beauty experiences with a data-driven approach
Learn how L'Oréal is building the future of beauty from a century of data.
Customer Story
The Victorian Asbestos Eradication Agency unleashes the power of data with an online reporting system on the cloud
For the Victorian Asbestos Eradication Agency (VAEA), modernisation goes beyond IT to apply to every interpretation of the word “infrastructure.”
Customer Story
Sustainable Salons increases automation to reduce the hassle and cost of recycling
Learn how Sustainable Salons has increased productivity to divert an increasing amount of salon waste away from landfill.
Customer Story
Wollondilly Shire Council shows the impact of modern, digital apps.
Wollondilly Shire Council, a municipality located outside Sydney, launched a business automation & customer service system on Salesforce that the team uses to launch new apps on an as-needed basis.
Customer Story
SP Screens scales service to support 160% growth in branches
Find out how SP Screens increased efficiency by 45% and scaled customer service to support eight new branches in two years.
Customer Story
A digital platform that sets an example for any regulatory body
A digital platform that sets an example for any regulatory body
Customer Story
BizCover automates engagement and support for 200,000 small business customers.
Salesforce helps BizCover provide exceptional service to all customers, no matter which channel they come through.
Customer Story
Far from customers? GE Appliances closes the gap with virtual service.
How GE Appliances delights owners with proactive, informed experiences at every touchpoint.
Customer Story
Barwon Health is building a connected care platform that exemplifies analysts’ vision for the future.
Barwon is building a community electronic medical record system (community EMR): a connected, patient-first, HL7-ready platform on Salesforce.
Customer Story
Telstra maximises value from customer 360 and increases pace of innovation
Partnering with Salesforce Professional Services, Telstra’s Digital Adoption team has evolved its operating model and ability to delivery technology change faster, with the customer at the centre
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