IT and cloud service provider Oreta has gone from strength to strength since launching in 2015. It works with leading technology companies like Telstra, Google and Cisco to provide cloud and digital transformation services, and has featured twice on CRN’s Fast50 list of the fastest-growing companies in the Australian IT channel. Oreta’s success in the enterprise space with Telstra led to its team being invited to operate the Telstra Business Technology Centre in Melbourne, which is one of the largest in terms of customers.
Running the centre is a huge opportunity for Oreta and involves working with Telstra to service the needs of 9,000 small and medium size business customers in the region. Given the changing technology landscape and increased affordability and accessibility of cloud platforms, there’s a large focus on delivering technologies like cloud storage and data networks. Oreta is ideally positioned to provide these services with its deep expertise and a seamless customer experience underpinned by Salesforce.
“We’ve used Salesforce as our CRM from the beginning and it’s given us the tools and insights to grow 60% - 70% every year,” said Sachin Verma, Managing Director. “We’re now using it as a cultural hack to improve productivity and better service these new customers.”