See What You Can Do With Data Cloud
See What You Can Do With Data Cloud
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Utilise intelligent omnichannel execution.
Maximise service efficiency, sales revenue and customer satisfaction with the data to make smarter decisions from the contact centre to the field.
Optimise assortments and promotions in-store.
Use historical claims data to power actionable insights and AI that ensure faster processing and compliance with regulatory timelines.
Activate a Unified Health Score
Build a complete, longitudinal view of your patients that aggregates data not only from a CRM system but also from other external systems that store patient data.
Improve prior authorisation processing for patients.
Use historical claims data to power actionable insights and AI that ensure faster processing and compliance with regulatory timelines.
Intelligently engage healthcare professionals on all channels.
Deepen your relationships and deliver personalised experiences that increase adoption and engagement with every HCP from a complete and unified profile.
Make clinical trial management easy.
Simplify clinical trial management by enabling collaboration, identifying patient candidates and integrating diverse data sources to generate insights that enhance decision-making and improve clinical development outcomes.
Improve revenue strategy with data-driven planning
Optimise and streamline assortment analysis, promotion opportunities and store execution by region and segment.
Create targeted marketing campaigns
Financial services firms can leverage {{product.data-cloud}} Sub-Second Real-Time to dynamically segment customers, deliver personalised offers and automate timely campaigns, improving customer engagement and driving conversions.
Real-time personalised web experience.
Consumer products companies can use Data Cloud Sub-Second Real-Time to personalise web content based on real-time customer behaviour and preferences, driving engagement, satisfaction and conversion rates.
Real-time omnichannel ecommerce recommendations.
Retailers can leverage Data Cloud Sub-Second Real-Time to deliver personalised product recommendations, optimise promotions and enhance product discovery, significantly boosting sales and customer satisfaction.
Real-time profile sharing and management
Retailers can leverage {{product.data-cloud}} Sub-Second Real-Time to instantly update and unify customer profiles across channels, enabling dynamic personalisation and a consistent customer experience that drives engagement and sales.
Provide proactive customer support.
Communications providers can leverage Data Cloud Sub-Second Real-Time to predict and resolve service issues proactively, enhance support interactions and automate customer outreach, improving satisfaction and loyalty.
Take a deep dive into Data Cloud with Trailhead
Learn about set-up, integration, data modelling, segmentation and much more on Trailhead, Salesforce’s free online learning platform.
Hit the ground running with data tips, tricks and best practices.
Ready to take the next step with Data Cloud?
Talk to an expert.
Tell us a bit more so the right person can keep in touch faster.
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Activate Data Cloud for your team today.
