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On-Demand Webinars

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On-demand

Drive Success with Agentforce on the Salesforce Platform

9 April 2025 • 12:00 am UTC • 57 min
Join this deep dive into Agentforce on the Salesforce Platform to learn expert strategies for building sophisticated, multi-domain agents that drive real business results, modernise systems, slash costs, and fortify data security.
On-demand

Why IT & Data Leaders Choose Tableau over Power BI for Enterprise Analytics

3 April 2025 • 10:00 pm UTC • 59 min
Learn how to navigate the fundamental shifts of the Support at Home program and overcome challenges like workforce shortages by leveraging Salesforce Health Cloud and Customer 360 to streamline care, personalize service, and enhance workforce management.
On-demand

Insights on Navigating Privacy and AI Compliance in 2025 and Beyond

1 April 2025 • 11:00 pm UTC • 60 min
Join this insightful webinar to learn the most recent updates on Australia's evolving privacy laws as of 2025 and gain strategies for compliance, data governance, and risk mitigation within your technology ecosystem.
On-demand

Agentforce: Humans with agents empowering public service

27 March 2025 • 12:00 am UTC • 34 min
Discover how the latest Salesforce innovations, including Agentforce and Data Cloud, can transform your agency's operations, improve service delivery, and enable the secure and responsible use of data for high-impact citizen experiences.
On-demand

Marketing Cloud Spring ’25 Release Panel

25 March 2025 • 12:00 am UTC • 44 min
Join our panel of experts to discover the highlights and newest features from Marketing Cloud's Spring '25 Release, enabling you to personalize, analyze, and activate campaigns like never before.
On-demand

5 Tips for Getting Started with Agentforce + Data Cloud

19 March 2025 • 11:00 pm UTC • 58 min
Discover 5 key tips from experts to unlock Agentforce's full potential, empower your agents with AI-driven insights from Data Cloud, and deliver exceptional customer experiences through unified data and smarter service outcomes.
On-demand

MuleSoft: Innovations in Integration and Automation for Agentic AI

13 March 2025 • 12:00 am UTC • 61 min
Join the MuleSoft Roadmap webinar to hear about the latest advancements in Integration, Automation, and API Management, including low-code solutions and AI developments, to maximize your organization's productivity and innovate faster.
On-demand

Unlocking Growth: AI and Tech Strategies for SMB Success in 2025

11 March 2025 • 11:00 pm UTC • 49 min
Discover the latest insights from the 6th Edition Small & Medium Business Trends Report to learn how growing businesses are leveraging technology and prioritizing tech spend, including AI's role, to drive efficient operations and achieve 2025 sales goals.
On-demand

The Power of Two: Improve selling and efficiency with Agentforce SDR in Slack

3 March 2025 • 11:00 pm UTC • 42 min
Join this webinar to discover the future of CRM in Slack and see how Agentforce, Sales Cloud, and Slack innovations drive productivity, streamline work, and accelerate customer success and team selling.
On-demand

Today's Tech and Strategies Behind Enterprise-Wide Loyalty

20 February 2025 • 12:00 am UTC • 60 min
Gain a behind the scenes look at the strategies and technologies driving successful loyalty across an organization, including Salesforce’s approach and a conversation with an existing customer and Salesforce Loyalty Management Product leader.
On-demand

Transform Agentforce's potential by surfacing hidden unstructured data

12 February 2025 • 11:00 pm UTC • 56 min
Discover how Data Cloud's vector database and RAG transform unstructured data into a searchable knowledge source, unlocking the full potential of Agentforce and maximizing the value of AI within your organization.
On-demand

Unlock Unstructured Financial Data for Deeper Customer Insights with Agentforce

12 February 2025 • 12:00 am UTC • 52 min
Join this webinar to learn how Data Cloud's vector database and RAG transforms unstructured data into a searchable knowledge source, elevating Agentforce and maximizing AI potential within your organization.