The Ninth Edition State of Marketing Report: Insights from nearly 5,000 marketers worldwide.

Learn more
Astro holding a Marketing Cloud logo while standing in front of a collage of interfaces from Marketing Cloud Intelligence.
Marketing Cloud Intelligence

Marketing Analytics Software

Optimise spend and customer engagement with an intelligent marketing analytics platform. Unify performance data, automate reporting and identify cost-saving and performance optimisation opportunities with AI insights.

Automate marketing data quality.

Create an active analysis system. Produce new insights with a connected library of more than 170 connectors for intaking data from every major advertising, commerce, CRM and database vendor. Make your IT team more efficient with always-on updated connector maintenance and turnkey installation — where you can simply enter your credentials and start unifying your cross-channel marketing performance in minutes.

API library interface.

Connect any data stream in minutes. With our unique universal connector, powered by AI, you can bring data from any source together — from files, folders or systems (new or old) that lack an API connection. With machine learning, you can automatically identify, prepare and map the new data into your marketing data model, continually updating on your schedule.

Einstein connecting disparate data sources for device category.

Marketing data is everywhere, but it’s rarely consistent. Marketers need to normalise data into a unified data model to uncover impactful insights. However, this is often the slowest manual, error-prone step of the process. With an out-of-the-box marketing data model, you can organise your data into a clear and consistent taxonomy. Prepare and enrich your data with naming convention patterns, data classification and automated maintenance alerts, so you can make decisions with understandable and trusted data.

Data map showing a breakdown of dimensions for social media buying pattern.
API library interface.
Einstein connecting disparate data sources for device category.
Data map showing a breakdown of dimensions for social media buying pattern.

Optimise at the speed of your customers.

Reporting and dashboards tell the big picture story. But what about actionable insights? With Einstein, you can select a KPI you want to improve and create an always-on pipeline of AI insights. You can answer big-picture questions like how to reduce spend by lowering your CPM or go deeper to see what creative had the largest outlier effects in a recent campaign. Einstein looks at all your data, ranking insights on what’s driving the most engagement.

Einstein pondering over data charts for conversions and impressions.

Create media plans, ingest media buys and achieve greater ROI with a suite of paid media tools. AI uses historic performance data to suggest improvements to media plans or even run scenario simulations, so you can better allocate your budget and predict performance. It also calculates pacing and tracks performance as a campaign is in-flight, so you can adjust as it’s running, instead of waiting for weeks after.

A monthly planning interface.

Discover apps, connectors and widgets — made by experts and ready to deploy day one. Apps package data ingestion, visualisation and automation for specific marketing use cases — like attribution, media mix modelling and incrementality — making it easy to kickstart your performance optimisation. Choose from a library of AppExchange-approved, partner-made apps or enhance existing dashboards with installable widgets and connectors.

A colourful library of apps and widgets.
Einstein pondering over data charts for conversions and impressions.
A monthly planning interface.
A colourful library of apps and widgets.

Prove the business impact of campaigns.

Create data-driven views of your aggregate and detailed performance to display the right level of detail for every role — from executive to analyst. Choose from a library of prebuilt widgets, create your own custom widgets and automatically create on-brand dashboards with InstaBrand.

A collage of graphs showing data for revenue, weekly cost trends and units sold per week.

Extend the power of your unified marketing data with simple exporting. Visualise and explore your data in Tableau with a “clicks not code” native integration. Or you can push data to Snowflake, PostgreSQL and Google BigQuery for incorporation into your enterprise data lake or warehouse.

A database export form page.

Make sure everyone has the data they need, when they need it. Share real-time marketing insights across teams and departments with a native Slack integration. Schedule one-off or regular updates, embed dashboards or download widgets for use — anywhere.

Einstein Marketing Insights interface.
A collage of graphs showing data for revenue, weekly cost trends and units sold per week.
A database export form page.
Einstein Marketing Insights interface.

Get the most out of your marketing intelligence tools with partner apps and experts.

Decision Foundry logo.
Omnicom logo.
PwC logo.
StackAdapt logo.
Goldfish Ads logo.
eContext.ai logo.

Learn new skills with free, guided learning on Trailhead.

Marketing Cloud Intelligence FAQs

Salesforce's software helps marketers analyse data across every marketing channel, so they can see clearly what’s working and what isn’t in real-time. By connecting all customer data in one place, you can track performance, optimise spend, and make smarter marketing decisions that improve conversion rates and overall return on investment.

Yes. You can connect all your advertising platforms to see total ad spend, performance, and outcomes in one dashboard using Marketing Cloud Intelligence. The analytics tool helps teams organise their data, spot inefficiencies, and shift their budget toward the most effective campaigns.

Yes, it connects seamlessly with Data 360, Marketing Cloud Engagement, and Tableau. Together, they help unify customer data, visualise performance, and deliver predictive insights to target audiences at every stage of the journey.

Unlike using only Google Analytics or other standalone tools, Marketing Cloud Intelligence delivers complete business insights by combining digital marketing performance with sales and revenue metrics. This helps teams link marketing efforts directly to outcomes in the sales funnel.

The software is valuable for institutions such as a business school or university running research centres, offering research scholarships, or managing engagement across current students, future students, and international students. The platform helps organise data and track campaign metrics like promoting new course outlines or enhancing student life experiences.

When you connect social, web, and CRM data, you can measure brand awareness in real time and identify which campaigns grow your audience fastest. For teams or those focused on building personal branding, the system’s dashboards make it easy to visualise engagement trends and test messaging through A/B tests.