Nonprofit Cloud now has Volunteer Management!
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Nonprofit Cloud
The foundation of Salesforce for Nonprofits is Nonprofit Cloud - the one solution your organisation needs to fund, deliver and measure impact. Nurture all stakeholder relationships on a unified platform that facilitates data-driven work, in a secure way. Have the flexibility to adapt, to sustain and grow, in an ever-changing environment.


Bring fundraising, programmes, volunteer management and outcomes together.
Learn more about our purpose-built Nonprofit Cloud features for fundraising, programme, volunteer and outcome management.
Fundraising
Manage giving lifecycles with corporations, foundations and individuals with the Fundraising Portfolio and see a holistic view of a person with Donor Profile.

Build complex, reusable segments and use Source Codes to track the performance of your appeals across segments, messages and channels.

Process gifts with Gift Entry and run the business of fundraising by managing commitments, designations, soft credits, tributes and much more.

Get notified when your donor is on site to volunteer and gain visibility into which donors are also volunteers.





Volunteer Management
Streamline volunteer management with a system that handles events, roles, shifts and locations. Plan capacity, track attendance, manage applications and keep volunteers engaged with automatic reminders and follow-ups.

Capture volunteer details, engagement history, availability, location and skills to ensure the best fit for each role. Easily view their contact info, relationships, activity history and total hours volunteered.

Share volunteer opportunities and simplify sign-up and onboarding with a branded volunteer portal using Experience Cloud. Inform volunteers about their impact with Tableau.




Programme Management
Centralise key programme and service information to see what’s happening on the ground and for real-time reporting on programme performance.

Identify everyone enrolled in programmes and benefits, track their attendance and act on trends to ensure that you are on track toward targets.

Give participants and clients faster access to care with a secure, self-service portal for participants or volunteers with Experience Cloud.

Volunteers help programme staff do more with less. Co-ordinate with the volunteer team on creating opportunities and recruiting volunteers based on your programme’s needs.





Outcome Management
Define your desired outcomes with the programmes that will drive them.

Create consistent indicators to measure your progress. Set targets and track results to ensure performance accountability.

Create and manage assessments to streamline collection of outcomes data from programme participants.




Extend the power of Nonprofit Cloud with products from across Salesforce.
Marketing Cloud
Get to know your stakeholders through unified profiles. Personalise communications across any channel with AI. Build lasting relationships that drive impact.
Data Cloud
Activate your data across Salesforce applications. Empower teams to engage stakeholders at every touchpoint, with relevant insights and contextual data in the flow of work.
Slack
Bring your people, knowledge and favourite apps together, right where you are working. Speed up processes and deliver big results with automation, trusted AI and transparent teamwork.
Get the Salesforce for Nonprofit Pricing Guide
Nonprofit Cloud Pricing
Find the right edition for your non-profit's needs.
Non-profit Cloud - Enterprise
- Non-profit Data Model
- Non-profit Toolkit and Accounting Subledger
- Non-profit Copilot Actions
Non-profit Cloud - Unlimited
- Everything in Enterprise Edition plus more storage and automation
- Premier Success Plan and Full Sandbox
- 24/7 Toll-free Support and Expert Coaching
Non-profit Cloud Einstein 1 for Sales
- All the features of Unlimited Edition
- Einstein for Sales
- Data Cloud and Experience Cloud
- Salesforce Maps, Scheduler, Enablement, Slack Enterprise Grid and Slack Sales Elevate
Non-profit Cloud Einstein 1 for Service
- All the features of Unlimited Edition
- Einstein for Service
- Data Cloud and Experience Cloud
- Service Cloud Voice, Digital Engagement, Einstein Conversation Insights, Salesforce Scheduler and Slack Enterprise Grid
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information. All per-user products require an annual contract. Any organisation limits do not scale with each additional user licence purchase.
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Nonprofit Cloud FAQs
Nonprofit Cloud includes features and products developed using the power of the Salesforce platform. Taking advantage of this technology, we can provide faster, easier access to the Salesforce portfolio of innovative products and services.
Nonprofit Cloud is the foundation of Salesforce for Nonprofits. Many of our customers, small and big, start their Salesforce journey with Nonprofit Cloud, which takes the #1 AI CRM and reimagines it for non-profits, charities, social housing associations and social businesses.
Through the Power of Us Programme, any eligible non-profit receives 10 free Salesforce Nonprofit Cloud or Sales/Service Cloud licences. Salesforce offers discounts on additional licences to eligible non-profits. They get the exact same functionality as other Salesforce customers, just at a lower cost.
Nonprofit Cloud for fundraising provides new ways to engage donors, raise funds and drive outcomes with strategic planning and data-driven insights. Built on the secure foundation of Salesforce, fundraising increases operational efficiency, collaboration and adoption of best-in-class practices.
Nonprofit Cloud for Programme Management and Outcomes helps you to define, plan, track and deliver your programmes and the benefits they provide
With volunteer management software built into Nonprofit Cloud, you can easily set up, manage and track everything that matters to your volunteers and your organisation. Strengthen relationships, grow your community and drive greater outcomes — all in one place.
Create and publish funding opportunities, provide grant seekers with proposal collaboration tools, award grants and manage budgets and disbursements.