Fully integrated across both Commerce Cloud Digital and Commerce Cloud Store, Order Management acts as the central nervous system for all order information. Give your customers the freedom to receive or return a product when, where, and how they want (such as buy online, pickup/return in-store).
With real-time inventory management shared across all channels, never miss an opportunity to offer customers an available product, regardless of where it is located — in another store, a warehouse, or an entirely different zip code.
Simplify processes, maximise efficiencies, and deliver the best possible experience to your customers with our powerful Order Management engine. Consistently capture every single order, regardless of how it is placed, and optimise allocation and fulfilment with advanced order routing algorithms.
Integrate Order Management into your existing systems and critical operations quickly and easily, share key information with other retail systems, and customise to create the perfect fit for both your business and your customers.
Unify order management across all channels with seamless, out-of-the-box integration with Commerce Cloud Digital. The result? A single, shared view of shoppers, inventory, orders, catalog, product, and pricing data.