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Slack is your work operating system.

Slack is where humans with agents meet data, workflows and apps to deliver big results, right where people love to work.

The world's most innovative, fastest-growing companies run on Slack.

  

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Empower your people with agent-powered productivity in one work OS.

Keep teams in the flow of work in a user-friendly, personalised experience that helps everyone get their jobs done. Bring collaboration, purpose-built productivity tools and intuitive, secure AI and agents to your employees' fingertips throughout their workday.

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Co-ordinate work across apps, agents and processes.

All the ways you work work in Slack. Over 2,600 out-of-the-box integrations, customised apps and third-party agents are here, with no-code workflow automation to keep your teams focused on work that matters.

Salesforce channels bring data and dialogue together.

Align teams, close information gaps and get deeper insights with AI. Salesforce channels unite CRM and conversational data directly in Salesforce and in Slack, so you can keep your customers front and centre.

Connect Salesforce and Slack without ever leaving the conversation.

Bring customer data to where teams are already working. It’s the world’s #1 AI-powered CRM and the world’s most beloved work OS, side-by-side.

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See how Slack and Salesforce transform how your people get work done.

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Slack has been named a Leader in the IDC MarketScape: Worldwide Team Collaboration 2024 Vendor Assessment

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Slack FAQs

Slack is a team communication app that helps teams chat, share files, manage project communications, and connect online. It works as both a chat app and a communication tool for businesses that want a faster way to communicate.

In many workplaces, yes. Slack brings together features you’d typically find in communication apps (such as video conferencing, instant messaging, and project management) into one simple platform.

For day-to-day collaboration, yes. Slack makes it easier to discuss projects, send files, and tag teammates in real time. You can still connect it with tools like Google Workspace or Microsoft Teams to manage meetings and shared documents.

For remote employees, Slack provides everything needed to communicate and collaborate across time zones. You can send direct messages, company announcements, and share files, all with push notifications.

Slack AI uses built-in intelligence to help speed up the more mundane tasks. It automatically summarises long threads and channels, uses integrated search to answer questions in plain language, and identifies next steps from conversations. It can even draft notes or outlines based on team chats, helping you turn casual chats into action.

Slack makes it easy for teams to align through real-time messaging, voice notes, audio calls, and screen sharing. These key features facilitate open communication and enhance collaboration across time zones.

Absolutely. Many businesses use Slack as part of their employee onboarding process and as a management system. With simple-to-navigate channels for project management, company updates, and assigning tasks, new hires (especially remote employees) can settle in quickly and enjoy a smoother initial employee experience.

Slack is a top pick for growing businesses because it’s a flexible collaborative platform with strong app integrations and an easy setup. Paid plans scale per user, so both small teams and large enterprises can use Slack.

Plus, since everything is organised into channels and threads, it’s simple for team members to see where conversations are happening, even in a complex organisation.

Slackbot is an AI-powered assistant that helps you manage your day-to-day tasks on Slack. You can use it to speed up your communication with your coworkers by getting it to summarise channels, suggest message responses, and set up automated responses for known questions.

You can also use it to automate repetitive tasks and improve your productivity. For example, you can get it to deliver reminders, turn meeting notes into tasks, and build workflows for “if X happens, do Y” actions. It also includes secure, enterprise-grade AI to keep your messages and data protected.

Slackbot is only limited by your imagination. You can use it to speed up communication, increase productivity or add a little personality to your workspace.

Here are some ways you can use Slackbot at your workplace:

  • Remind yourself or your team about meetings or deadlines
  • Summarise busy channels or long threads
  • Create custom responses for common questions like “Wi-Fi password”
  • Turn meeting notes or channel discussions into follow-up tasks
  • Add a bit of fun to your workspace with randomised responses like coin flips, dice rolls, or secret word games

This page is provided for information purposes only and subject to change.
Products may not be available in all markets.
For product availability contact a sales representative.