Partner Cloud Pricing
Manage each partner and your entire partner ecosystem with the most complete partner relationship and ecosystem management platform.
Make partners revenue drivers with a partner experience that is built on the #1 AI CRM.
Enable ISVs, resellers, brokers and more to sell fast and motivate them to come back and sell more.
Partner Relationship Management
Drive partner revenue by building personalised experiences for your partners.
AU$
35
AUD/Member/Month
(Billed annually)
- Experience Cloud
- Deal Management
- Channel Analytics
Partner Ecosystem Management
Motivate partners to collaborate effectively and manage your entire partner lifecycle with a robust suite of functionality inside
AU$
70
AUD/Member/Month
(Billed annually)
- Partner Relationship Management
- Partner Enablement and Loyalty Management
- Account Plans, More Customised Objects and APIs
Compare top features across editions.
Extend the power of Partner Ecosystem Management with these related apps and add-ons.
Channel Revenue Management
Grow channel revenue with complete inventory and incentive tracking and automation.
Sales Programs
Boost seller efficiency and productivity with outcome-based enablement — all in the flow of work.
Sales AI
Guide sellers at every step of the sales cycle with Einstein-informed intelligence built into your CRM.
Then, choose the Success Plan that's right for your business.
With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a future with AI.
Standard Success Plan
Set your company up for success with self-guided, always-on resources.
Included in all licences
- Access to Knowledge Articles, documentation and Trailhead
- Global Trailblazer Community
Premier Success Plan
Start strong and grow your business with expert guidance and expedited support.
30% of net licence fees
- Expert guidance and product education
- Health checks and recommendations
- Access to 24/7 support for business-stopping issues
- Bundled with Unlimited Edition
Signature Success Plan
Get the most value from Salesforce with a proactive partnership and personalised experience.
Contact your account executive
- Designated Customer Success Manager
- Customer Success Score
- Proactive Monitoring and Key Event Management
- Fastest 24/7 support response times
Find your path to AI success with the right experts and apps.
Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximise your ROI.
Professional Services
Realise value quickly and become self-sufficient with Salesforce.
Partners
Innovate and grow faster with pre-built apps and expertise on AppExchange.
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Partner Relationship Management Software Pricing FAQs
Partner Cloud is cluster of products Salesforce offers teams. It includes our two partner licencing editions -- Partner Relationship Management and Partner Ecosystem Management. PRM, the basic partner functionality offered through Salesforce, costs $25 per member. Partner Ecosystem Management (or PEM) includes additional enablement and incentive functionality that teams really need. This costs $50 per member. There is log in pricing available for each of these as well. Channel Revenue Management is also a piece of the Partner Cloud portfolio.
The suite of tools available through Partner Cloud helps you manage your channel partners more effectively. It gives you a single platform to manage partner engagement and revenue.
No, Partner Cloud‘s offerings of PRM, PEM and Channel Revenue Management are separate add-ons for Sales Cloud. Partner Cloud is a separate product that you purchase in addition to your standard Sales Cloud subscription.
Yes, there are two products in the Partner Cloud portfolio that offer incentive management. Partner Ecosystem Management offers incentive compensation (Spiff), loyalty management, and B2B referral programmes. Channel Revenue Management offers rebate management tools tied to volume as well as price fluctuation and ship and debit needs.
No, due to the member nature of Partner Cloud, it's not possible to get a free trial. However, teams can test orgs via a workshop or within their sandbox to begin building their partner experience using their CRM.
You can add products or upgrade at any time, but some products may need to scale together. Keep in touch to our sales department at 1800 667 638 to see what works for your business.
Contact a sales representative or join one of our virtual workshops hosted regularly. Check our calendar for upcoming dates to learn more about PRM and find out when our next hands-on workshop is.
Yes, PRM software is a solution that can be tailored for every industry, business need and type of partner. It works well for manufacturing, automotive, financial services, tech, communications and health and life sciences industries, in particular, but it works well across many.
You can enhance your PRM solution with products like Partner Tracks, Slack, the PRM for Slack app, generative AI for partners and channel managers, Agentforce for Service and more. Each offers specialised features that help your partners achieve more, even as external stakeholders.
PRM software can be used out of the box, but extended capabilities are advanced features that go beyond the standard functionalities available in the basic editions. To enable advanced features, please contact a Salesforce sales representative who can assist you with selecting the appropriate plan or add-on to meet your business needs.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don't have built-in integration, like on-premises data sources, you can purchase licences of MuleSoft, work with our integration partners, or use apps on AppExchange.
* Requires a Sales Cloud or CRM licence.
** This edition requires an annual contract.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.