Unify selling and billing for a seamless customer experience. Work from a single revenue platform to reduce errors and accelerate cash flow. Support billing operations and self-service with agents to improve efficiency and reduce costs. Automate invoicing and financial accounting in CRM. Integrate flexibly with ERP systems.
Unlock recurring and consumption revenue while supporting milestone, one-time and hybrid charge models. Streamline quote-to-cash across CPQ, contracts, orders and billing with a complete revenue management solution.
Offer customers a consistent, unified experience across ordering channels and billing. Improve customer satisfaction and reduce friction by providing clear and accurate invoicing. Generate invoices easily with native document generation.
Reduce errors and accelerate cash flow with sales teams, billing administrators and finance teams all working from a single revenue platform. Minimise billing discrepancies with teams able to access the same transaction data.
Automate routine billing tasks with Agentforce for Service. Let AI agents handle self-service functions like invoice requests, balance enquiries, payments and charge clarifications. Improve efficiency and reduce costs by freeing up service reps to focus on more complex tasks.
Support advanced consumption models like prepaid, virtual currency and rollover concepts with a digital wallet. Reduce billing shock by offering users and customers full visibility into charges and provide alerts based on rated totals.
Seamlessly bill for subscription and milestone-based products. Support the full lifecycle of amendments such as changes, adds, removes, suspends, resumes, cancels and renewals with configurable charge alignment and proration calculation settings.
Drive growth with hybrid models and customised configurations. Customise billing structures to offer unique solutions for different customers. Unlock new revenue streams and cater to the evolving needs of your customers and business.
Create and update invoices automatically, on any schedule, with traceability to the quote and order. Gain full insight into charges and adjustments with visibility into invoices, credit memos and journal entries.
Simplify complex tax calculations. Integrate with external tax engines to automatically calculate taxes for each invoice line. Build trust with customers by showing how taxes were calculated.
Power journal entries, closing periods and currency conversions with a flexible, built-in accounting backbone. Synchronise billing data to your ERP or allow Salesforce to function as a sub-ledger while synchronising journal entries.
Automate payment processes across both electronic payment methods and gateways based on customer preferences. Drive payment application to invoices and seamlessly process gateway settlements with rules-based configuration.
Simplify complex credit management while maintaining transparency. Automatically apply credit memos, process refunds and manage partial payments without manual intervention.
Automate follow-up for overdue accounts. Unify reminders and notifications across channels, and harness AI to recommend next best actions based on customer history.
Request pricing that fits your needs.
Accelerate revenue growth with the help of Salesforce consulting partners.
The promise of simplified operations to manage both subscription and consumption revenue models makes the adoption of Revenue Cloud Billing exciting for any business.
Jennifer LarcoApplication Solution Consultant, UKG
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Revenue Cloud Billing (Salesforce) is an integrated platform that unifies the entire revenue management lifecycle. Working from a single source of truth, you can automate invoicing and financial accounting within the CRM. It lets you generate sales invoices easily, automates routine billing tasks, and supports consumption models.
Revenue Cloud Billing supports several different revenue models, including static pricing, consumption pricing (based on how much the customer uses), subscription pricing (recurring), and hybrid models that use two more more of the ones mentioned.
With Revenue Cloud Billing, you can create and update invoices automatically, on any schedule, with traceability to the quote and order. Get full insight into charges and adjustments with visibility into invoices, credit memos, and journal entries. You can also integrate with external tax engines to automatically calculate taxes for each invoice line. Finally, it synchronises invoice details with your ERP.
Yes. Revenue Cloud Billing can automate payment processes across both electronic payment methods and gateways based on customer preferences. You can easily process gateway settlements with rules-based configuration, whilst applying relevant credits and refunds.
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