As 2025 comes to a close, I’m struck by a paradox: the AI industry has never been more capable—yet the discourse has never been more confused. The loudest debates right now center on…
The next stage of personalization will understand and address the intent of what the end user wants
Retailers faced a handful of challenges in 2025: Businesses had to adjust to break-neck advances in generative AI, changing shopping behaviors, and shifting market dynamics. Proactive AI agents began to replace traditional chatbots,…
Hype and excitement over AI gave way to pragmatism about infrastructure, scale, and value.
Juggling dozens of disconnected tools? Business management software can bring them all together.
Understanding the patterns of human teamwork can help you design AI systems that support the way people work together.
At Dreamforce, security leaders weighed in on the shift from reactive defense to proactive resilience and the need to govern AI-driven threats.
AI has moved from promise to performance. Across industries, companies are no longer debating if AI can create value but they’re demonstrating how fast. From service and sales to operations and data activation,…
Ready to turn holiday chaos into organized revenue? These practical tips are your seasonal treat.
Imagine the not-too-distant future where AI agents routinely negotiate on our behalf—personal assistants handling returns with retailers, procurement agents negotiating with suppliers, healthcare advocates coordinating with billing departments. Whether it’s a consumer’s personal…
