Discover how we’re bringing all Marketing Cloud capabilities together to more easily connect each moment in your customer relationships–and how we're adopting clear, everyday language to describe our vision.
These companies are using marketing automation to reach customers in real time, and are seeing an uptick in virtual events, webinars, and email performance as a result.
Communications service providers are sitting on a wealth of personal and geographic data. Here’s how to use that information to give customers what they want.
Links: Research Paper, Github Can you imagine a machine writing an app for you, just by telling it what you want? As futuristic as this scenario sounds, it’s actually here today. Salesforce AI…
Employers must deliver a great experience for employees — or risk losing them. This is especially true during “The Great Resignation,” but automation can help.
This is how smart businesses use automation to transform customer service from a reactive task to a proactive force that enhances the customer experience.