Between customer expectations, digital transformation and workplace disruption, the demand is high for customer service teams. Here’s how to implement automation for less friction and more productivity.
As we move into a Web3 world, blockchain can help make the businesses of the future more trustworthy, streamlined, and credible.
We brought together 24 practitioners from 17 organizations to talk about a success in their practice they believed others could emulate or a challenge they were facing & wanted to brainstorm with others. We summarize the insights from 2 breakout discussions: Governance/Accountability & Incentives.
TL;DR: Salesforce Research and Mila announce AI for Global Climate Cooperation, a working group collaboration and competition to design negotiation protocols and climate agreements. We plan to coauthor a peer-reviewed scientific paper with…
Does it feel like robots are coming for your job? That doesn't necessarily have to be the case. There is one thing that always differentiates us: our humanity.
Marketers need to rewrite their email best practices as historic KPIs lose relevance. We’re here to help.
What's the best way to team up with channel partners? We have three steps to consider as you develop a partnership plan.
