Fulfillment involves so much more than getting products to consumers. FedEx Dataworks CEO Sriram Krishnasamy explains how insights from the process improve operations for retailers.
AUTHORS: Huan Wang, Aadyot Bhatnagar, Doyen Sahoo, Wenzhuo Yang, Steven Hoi, Caiming Xiong, Donald Rose TL;DR: Time series data is a critical source of insights for many applications, including IT Operations, Quality Management,…
TL;DR: We propose ALPRO, a new video-and-language representation learning framework which achieves state-of-the-art performance on video-text retrieval and video question answering by learning fine-grained alignment between video regions and textual entities via entity…
Learn how automation and other tools can improve productivity and service — and fend off new competitors.
Lead Author: Xi Ye TL;DR: We propose RnG-KBQA, a Rank-and-Generate Approach for Question Answering over Knowledge Bases, which enables answering natural language questions over large-scale knowledge bases. Our approach is capable of answering…
TL;DR: WarpDrive is a flexible, lightweight, easy-to-use end-to-end reinforcement learning (RL) framework; enables orders-of-magnitude faster training on a single GPU. PyTorch Lightning enables you to modularize experimental code, and build production-ready workloads fast.…
Brands need to build customer relationships and provide experiences that exceed expectations. If not, your connected customer will find a competitor who can.
Better than a crystal ball. Predictive analytics can turn cloudy data into actionable insights and help you attract top talent for your brokerage.
Outsized challenges add to the daily stress your contact center agents face. Here are data-backed strategies to build trust and support their wellbeing now.
