B2B Businesses: How to Tell When It’s Time for a Digital Commerce Platform
The ability to provide streamlined experiences is becoming a critical competitive factor. Depending on your own readiness and the needs of your buyers, it might be time to invest in a digital commerce platform.
Amazon Prime Day 2019 News and Predictions: What Retailers Can Expect From the Cyber Week of Summer
With retailers competing by offering their own deals on the platform across apparel, tech, beauty, home, and beyond, Amazon Prime Day is set to be the Cyber Week of the summer.
How Digital Commerce Can Help Wholesalers Provide Better Customer Service and Grow Margins
Watch your wholesale business grow when you help your partners provide better customer service. Learn how digital commerce can help.
Commerce Innovation Series: How Business Users Can (Simply) Create Their Own Ecommerce Experiences
Salesforce’s new Commerce Page Designer expands the Commerce Platform, complementing the robust code and API-based development tools for Salesforce Commerce Cloud.
Elevate Service With Commerce and a Single Customer View
CSA built a complete customer engagement solution, fronted by robust B2B Commerce and supported by digital rights management, search, automation, and customer service — cloud-based solutions, most of them from Salesforce.
Deliver Better Service and Experiences to Your Shoppers
How you can start adapting to changing customer expectations by providing the level of service that shoppers now demand.
How B2B Ecommerce Helps Increase Your Adoption of CRM
Most effective B2B commerce programs feature a digital self-service model. And not coincidentally, digital self-service has the potential to align well with your organization’s CRM.
Boost Customer Service by Improving Your Reputation Management
Having a reputation management strategy is increasingly important in today's online retail world where customers rely on reviews. Here's how you can boost your customer experience and increase customer satisfaction.
3 Things Retailers Need to Know About European Shopping Last Quarter
The Q1 Shopping Index revealed some interesting findings during the first three months of the year — consumer spending boosted global growth.
Retailer's Paradox: 4 Trends Worth Talking About
Here are four of the most fascinating retail and consumer goods trends coming out of Connections '19.