This past holiday season shoppers went to their mobile device more than their laptops to browse and buy. With mobile usage still growing, mobile commerce isn't going away any time soon. Here are three keys for making mobile shopping a centerpiece of the retail experience moving forward.
Businesses in all sectors are increasingly hiring Chief Growth Officers (CGOs) to helm expansion and growth initiatives. While there currently aren't many CGOs in retail yet, here's what retailers can do to boost their ecommerce.
When we look at retail marketing trends, not only should you notice things that are happening during the holidays, but you should look at trend data all year.
Check out this interview with Salesforce SVP of Retail and Consumer Goods, John Strain. We sat down with John to learn more about what makes him tick and what he has in store for Salesforce.
Check out our 2018 holiday shopping report with analysis from over 500 million global consumers. Shoppers were ready to buy early, and retailers were ready to meet them across a variety of channels including social, mobile, and email.
Customer experience has become the deciding factor that determines whether or not a customer will do business with a company. Small businesses can capitalize on this new standard by putting customer success at the center of their business. Here are five ways to get started.
