Taking the Leap: 3 Tips for Changing Your Career with Salesforce
Trailblazer Karmel James shares her tips learned from her transition from chemistry undergrad and nonprofit fundraiser into a trailblazing certified Salesforce Admin.
The Future of Field Service Is All About These 4 Technologies
If you want to know what’s next in field service, keep an eye on augmented reality, the internet of things, mobile solutions, and generative AI.
How to Use AI to Build a Better Shopping Experience
Retailers are using AI to transform how they engage with customers, from promotions and product search to checkout and service.
3 Tips for Adding AI — and Subtracting the Headache
Learn how top CIOs get everyone on board with AI – even the most disgruntled naysayers.
How To Get Started With Customer Service Automation
Here’s how to create a service workflow process map — and get a complete view of the critical connections between people, systems, data, and decisions.
Everything You Know About Trade Promotion Management Is Wrong
Approximately $500 billion is spent on trade promotion each year. Yet 80% of consumer goods executives are unhappy with the results.
How to Lock Your Digital Door: Data Privacy Best Practices in 2024
Data privacy is not an afterthought in the age of AI. Learn how to safeguard your company's peace of mind.
45 Motivational Sales Quotes to Light Your Fire
Get the inspiration and wisdom you need to hit your numbers with timeless quotes from sales experts, leaders, coaches, and longtime reps.
Customer Service Analytics: How To Make Sense of All Your Data
Turn customer interactions into insights that help your business improve with service intelligence.
Get Hands-on with MuleSoft Automation and Integration Skills with Trailhead
Explore MuleSoft and build the skills you need for a career in automation and integration with new, enhanced learning on Trailhead.