What Is a Reasoning Engine?
Go even deeper into the world of LLMs, so you can make the most of your conversational copilot.
What Does Salesforce Do?
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
Experts Predict How AI Could Impact Email Marketing
We asked marketers in the Trailblazer Community for their predictions on generative AI in email marketing, how they plan to use it, and more.
How to Drive AI and Data Success with Salesforce Certifications
Earn the Salesforce AI Associate Certification and Salesforce Data Cloud Consultant Certification
Everything You Need to Know About AI in Customer Service
How can you do more with less in customer service? The answer is AI. Here’s what you need to know to set up for success.
9 Ways AI Can Save Marketers Time, Money — and Grief
AI can be your helpful digital assistant, handling time-consuming, tedious tasks so you can focus on creating campaigns that win.
Your One-Stop Guide to AI in Marketing
Great marketing comes from strong data, targeting, content, and workflows. AI makes them easier to create, maintain, and scale. Here’s how.
What Is Order Management — And Why Should You Care?
An order management system is the brains behind the scenes in the ordering and fulfillment journey. It can make or break your relationship with your customers.
The Definitive Data Glossary for Business Leaders
Global data will double every 12 hours by 2025. This glossary of data terms will help everyone in your company understand the power of real-time, actionable data in the age of generative AI.
5 Practical Tips To Grow Your Field Service Career
How do you build the skills to advance your career in a changing industry? We asked three Trailblazers in field service to weigh in. Here’s what they said.