From experience architecture to ontology to context engineering, the decisions that affect usability and adoption are rooted in design.
Learn how customer tracking can boost your startup’s growth with AI-powered tools and actionable insights.
Facing a complex and challenging environment with tight margins and stretched customers in 2026, financial institutions must shift from simple AI chatbots to hiring autonomous, goal-oriented agents that actively execute business workflows.
The next stage of personalization will understand and address the intent of what the end user wants
Hype and excitement over AI gave way to pragmatism about infrastructure, scale, and value.
Juggling dozens of disconnected tools? Business management software can bring them all together.
Building AI that’s intuitive, collaborative, and trustworthy requires shaping everything a system knows. Asking the right design questions is key.
Understanding the patterns of human teamwork can help you design AI systems that support the way people work together.
See how Agentforce and MuleSoft helped us improve the employee experience, so our employees can improve the customer experience.
At Dreamforce, security leaders weighed in on the shift from reactive defense to proactive resilience and the need to govern AI-driven threats.
