Retail Innovation at Domino’s Starts With Technology, Not Toppings
In the latest installment in our series Becoming Retail, the chief marketing officer of Domino’s talks about customer experience, retail innovation, and the role of technology in pizza delivery.
7,000+ Service Pros Reveal Insights for Your Next Chapter on Customer Service
Besides fast resolutions, customers want more flexibility and an empathetic ear.
4 Common Myths About Technology That Hold Manufacturers Back
Does upgrading digital technology seem necessary, but too complicated? See why it’s easier than you think.
Purpose-Driven Organizations Reimagine Corporate Giving
Nonprofits suffered in 2020 due to COVID-19, but they saw an influx of support from purpose-driven organizations.
How PayPal Supports Its Global Business Community, Safely and Quickly, During the Pandemic
Employee experience (EX), sales team support, and a modern, secure API infrastructure helped prep this financial giant for success.
Why the Future of Automation Is Human
Automation technology allows us to thrive in our everyday work by using distinctly human strengths. See how it can positively impact employee experience.
Bentley Motors Accelerates Growth Through Connecting Customer Data
Despite auto industry stagnation, Bentley Motors has been able to increase vehicle demand by 20% while getting closer to their customers.
Global Digital Sales Grow 36% on Cyber Week: 4 Findings and What They Mean for the Rest of the Shopping Season
Shoppers across the globe spent a record $270 billion online this Cyber Week, outpacing bullish projections.
How Focusing on the Customer Experience Helped Sonos Fuel 300% YOY Growth
Unique customer-centric content, flexible online retail, and personalized marketing messages quickly paid off for this audio brand during COVID.
This Construction Company Tackled The Gender Employment Gap and Went 95% Virtual
And they did it all during the pandemic.