Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 AI CRM helps businesses become agentic enterprises.
Sometimes your customers want to use self-service, but other times they want to speak to a service representative. Here's how to make it easy for your customers to contact you.
Digital accessibility isn’t just a necessity for people with disabilities — it’s a catalyst for innovation, better design, and better technology for everyone.
Move beyond basic segmentation. Discover how Salesforce Data 360’s GRL (Group, Rank, and Limit) moves you beyond basic inclusion/exclusion criteria to target the best-of-the-best customers—driving higher ROI without complex SQL queries.
Retailers faced a handful of challenges in 2025: Businesses had to adjust to break-neck advances in generative AI, changing shopping behaviors, and shifting market dynamics. Proactive AI agents began to replace traditional chatbots,…