Retailers faced a handful of challenges in 2025: Businesses had to adjust to break-neck advances in generative AI, changing shopping behaviors, and shifting market dynamics. Proactive AI agents began to replace traditional chatbots,…
Find your product-market fit by placing customers at the center of your strategy, conducting thorough marketplace research, and soliciting continual feedback.
These stars of the marketing industry are leading the way in their companies. Learn more about the Marketing Champions program, and see how you could join our next class.
Salesforce voice solutions connect your phone system to the rest of your customer experience — turning every conversation into data your reps can use. New announcements and innovations are on the line at Dreamforce ‘25.
Want to understand how agentic marketing is helping businesses build better relationships with customers? Learn more at Dreamforce, October 14 to 16 in San Francisco, and online on Salesforce+