Data Analyst

Fast-casual restaurant sweetgreen quickly changed their distribution strategy at scale — here's how.

Michelle Cirocco uses her platform as the Executive Director of the Televerde Foundation — and as someone once incarcerated — as a testament to the power of giving people a second chance. Here's how

CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.

Brands and retailers offering buy online pick up in-store (BOPIS) achieved some of the greatest revenue gains amidst the COVID-19 pandemic. See the data.

All aspects of the global economy are upended, so it is necessary to benchmark metrics against your industry peers today, in real-time if possible.

Plus More Insights From the Q1 Shopping Index

Retail is being impacted dramatically around the globe — read our detailed analysis regarding digital commerce in Q1 2020.

Brands and retailers saw digital revenues grow by 14% year-over-year (YoY) in Q4, fueled by substantial growth in digital traffic.

Over the last two years, Pacers Sports and Entertainment overhauled its technology and internal structure to serve its customers better. Learn how.

You’ve likely read the big headlines throughout the holidays — here's why the 2019 shopping season was undoubtedly unique.