In this podcast episode, Caila Schwartz from Salesforce Commerce Cloud joins us to discuss holiday shopping predictions for 2025. The conversation covers how AI is transforming retail, particularly in product discovery and research, with a focus on Gen Z and millennials.
Long checkout lines. Inventory gaps. Dissatisfied customers. As the Principal Director of Retail Consulting at Accenture, I’m all too familiar with the challenges of in-store shopping, especially during peak periods like seasonal sales…