Read our fifth annual Salesforce Predicts series, where our global subject matter experts predict where retail and commerce are headed in 2020.
Partner relationship management (PRM) applications are integrating with CRM to manage all aspects of the entire partner ecosystem. Here's how to gain a more holistic view of partner activity to create better experiences.
Here are some insights we learned during Dreamforce ’19 that will help you build a single source of truth for your customer.
Brands and retailers have a lot to be grateful for this Cyber Week. Check out the Cyber Monday results to learn why.
We saw the biggest U.S. Black Friday yet, as shoppers proved buying confidence is strong despite market noise. See the Black Friday results.
Here are the top holiday trends and holiday insights we saw on Thanksgiving and the days leading up to Cyber Week.
Michelin knew they needed to offer customer experiences that could compete with the newest manufacturing companies. Here’s how they did it.
AI in business is often a futuristic viewpoint. But here are three practical ways AI has an important and growing role in the grocery industry.
Missed the keynote at Dreamforce ’19? We've got you covered. Read about all the top moments and latest announcements here.
The top ways that retailers can differentiate from competitors this holiday season are, unsurprisingly, related to personalization — and how it pays off.
