Customers know when they want to solve a quick problem in an automated way. However, those goals or customer’s “intent" look very different for a retail company versus an insurance company.
Salesforce recently attended annual energy conference CERAWeek to highlight how cloud-based solutions can help the energy industry transform and find solutions to long-standing issues. Learn more about why cloud computing and Salesforce are in a unique position to help.
Many traditional media companies haven't changed their sales process for decades. Find out how the media industry is shifting, and get insight into how you can evolve the content sales processes to make way for new and innovative business models.
MWC took over Fira Gran Via in Barcelona, Spain. Get a look at the top highlights.
HIMSS showed us that the healthcare industry is on a path to deliver a more personalized, connected patient experience to help drive better health outcomes.
Discover why Salesforce has been named a healthcare CRM leader — for the second year in a row — by KLAS.
Digital transformation is here to stay, and consumers’ shopping habits are a moving target. Here are five digital retail trends to know about before you head off to Shoptalk this year.
With the majority of hospitals and physicians now online with EHR, it’s time to integrate EHR systems with a CRM patient engagement platform.
We’re thrilled to join mobile leaders in blazing a trail in this new era. Here’s a sneak peek at the top five ways we’re building intelligent connections at #MWC19.
As an insurance leader, do you know if you’re providing the customer experience that your policyholders and agents expect? Read our new report on recent industry trends to see if you're investing in the right initiatives to meet those expectations.
