Marketing 4 Digital 360 Myths Busted – and How You Can Smooth Friction for Your Online Customers Isaac Payne January 20, 2021 You don’t need your own sales team, but you do need more than just technology. Bonus: the difference between Customer 360 and Digital 360 explained. Data ECommerce Customer Experience Marketing Identifying Potential High-Revenue Partners Was the First Step in This Advertiser’s Account-Based Marketing (ABM) Strategy Mandy Febus January 19, 2021 See how Valpak, the coupon advertiser, increased sales with a directed “market of one” strategy. Sales Representative Personalization Lead Generation Marketing PepsiCo Launched Two Consumer Ecommerce Sites in 30 Days — Here’s What We Can Learn From It Martin Kihn January 14, 2021 With Americans stuck at home and relying on digital channels to buy staple products, PepsiCo leaned on its solid digital foundation, analytics and data to launch two direct-to-consumer ecommerce sites in one month. Consumer Goods Agentforce Marketing Commerce Marketing 3 Things CMOs Can Do Now To Build a Bridge To the Future Laurent Ezekiel January 6, 2021 What type of foundation can CMOs lay down so their teams can create marketing and advertising magic in a challenging year? Customer Relationships Agentforce Marketing CMO Leading Through Change The Pandemic Already Cost $12 Trillion: Global NPOs Are Tapping Industry for Another $5 Billion To Stop It Karen Solomon December 18, 2020 Two doctors and thought leaders focused on global healthcare tell the private sector that we need your innovation, your scale, and your money. Leading Through Change Data Analyst Customer Stories C-Suite A Leader in Online Learning Predicts the Future of Education Ari Bendersky December 16, 2020 The president of Pearson's UK and Global Online Learning talks micro-degrees, emotionally intelligent interactions, and more. Agentforce Sales Agentforce Service C-Suite Small Business Changes To Business Operations Will Remain Post-COVID, Say 81% of U.S. Small and Medium Businesses Suha Saya December 15, 2020 How does an SMB begin to digitally transform? And why is it important for your SMB to consider now? Small Business Agentforce Marketing Marketing Data The Modern Marketer Needs To Be a Data Security Pro, Too Hilary Givens December 11, 2020 Our marketing security expert explains how data plays a key role in protecting your customers' information. Customer Journey Personalization Data Leading Through Change Zoom Connected With 30x Users in Just 5 Months; Here’s How Karen Solomon December 1, 2020 And CIO Harry D. Moseley came out of retirement to watch it bloom. IT Integration MuleSoft Customer Relationships How Focusing on the Customer Experience Helped Sonos Fuel 300% YOY Growth Brittani Marie December 1, 2020 Unique customer-centric content, flexible online retail, and personalized marketing messages quickly paid off for this audio brand during COVID. Travel, Transportation, and Hospitality Personalization ECommerce
Marketing 4 Digital 360 Myths Busted – and How You Can Smooth Friction for Your Online Customers Isaac Payne January 20, 2021 You don’t need your own sales team, but you do need more than just technology. Bonus: the difference between Customer 360 and Digital 360 explained. Data ECommerce Customer Experience
Marketing Identifying Potential High-Revenue Partners Was the First Step in This Advertiser’s Account-Based Marketing (ABM) Strategy Mandy Febus January 19, 2021 See how Valpak, the coupon advertiser, increased sales with a directed “market of one” strategy. Sales Representative Personalization Lead Generation
Marketing PepsiCo Launched Two Consumer Ecommerce Sites in 30 Days — Here’s What We Can Learn From It Martin Kihn January 14, 2021 With Americans stuck at home and relying on digital channels to buy staple products, PepsiCo leaned on its solid digital foundation, analytics and data to launch two direct-to-consumer ecommerce sites in one month. Consumer Goods Agentforce Marketing Commerce
Marketing 3 Things CMOs Can Do Now To Build a Bridge To the Future Laurent Ezekiel January 6, 2021 What type of foundation can CMOs lay down so their teams can create marketing and advertising magic in a challenging year? Customer Relationships Agentforce Marketing CMO
Leading Through Change The Pandemic Already Cost $12 Trillion: Global NPOs Are Tapping Industry for Another $5 Billion To Stop It Karen Solomon December 18, 2020 Two doctors and thought leaders focused on global healthcare tell the private sector that we need your innovation, your scale, and your money. Leading Through Change Data Analyst Customer Stories
C-Suite A Leader in Online Learning Predicts the Future of Education Ari Bendersky December 16, 2020 The president of Pearson's UK and Global Online Learning talks micro-degrees, emotionally intelligent interactions, and more. Agentforce Sales Agentforce Service C-Suite
Small Business Changes To Business Operations Will Remain Post-COVID, Say 81% of U.S. Small and Medium Businesses Suha Saya December 15, 2020 How does an SMB begin to digitally transform? And why is it important for your SMB to consider now? Small Business Agentforce Marketing Marketing
Data The Modern Marketer Needs To Be a Data Security Pro, Too Hilary Givens December 11, 2020 Our marketing security expert explains how data plays a key role in protecting your customers' information. Customer Journey Personalization Data
Leading Through Change Zoom Connected With 30x Users in Just 5 Months; Here’s How Karen Solomon December 1, 2020 And CIO Harry D. Moseley came out of retirement to watch it bloom. IT Integration MuleSoft
Customer Relationships How Focusing on the Customer Experience Helped Sonos Fuel 300% YOY Growth Brittani Marie December 1, 2020 Unique customer-centric content, flexible online retail, and personalized marketing messages quickly paid off for this audio brand during COVID. Travel, Transportation, and Hospitality Personalization ECommerce