Amazon Prime Day 2019 News and Predictions: What Retailers Can Expect From the Cyber Week of Summer
With retailers competing by offering their own deals on the platform across apparel, tech, beauty, home, and beyond, Amazon Prime Day is set to be the Cyber Week of the summer.
3 Common Small Business Myths Debunked
Here are three common misconceptions about small businesses, along with the data-backed truth.
The New Rules of Customer Engagement: Key Trends From Global Research
What does customer engagement really mean for modern businesses? A new global study from Salesforce Research reveals some surprising answers.
New Data Reveals the Top IT Trends Transforming the Industry
Emerging IT trends are transforming Information Technology. Our survey of enterprise IT leaders around the globe explores their priorities, strategies, and more.
The Power of Customer-Driven Digital Transformation in Financial Services
Banks and insurers must partner with firms who can assist them to undergo the customer-driven digital transformation needed to achieve growth drivers.
See What Analysts Believe the Future Holds for Customer Service
Industry analysts make predictions on the service space over the next year.
How Do Different Generations Use Voice Assistants?
If you look closer at generational groups, millennials and Gen Z are more enthusiastic about voice assistants than Traditionalists and Baby Boomers.
Global Study Finds 97% of Organizations Plan to Digitally Transform, Yet Integration Remains a Challenge
To benchmark the state of digital transformation initiatives, MuleSoft commissioned Vanson Bourne to survey 650 IT leaders from global enterprises.
New Data: The Biggest Marketing Trends in Retail and Consumer Goods, According to Nearly 900 Leaders
Consumers expect brands to meet them wherever they are. While retailers are on the front lines of creating these memorable, not purely transactional, experiences.
Why SMBs Are Looking to the Cloud to Scale Their Operations
Get the latest research from Salesforce and Techaisle on why scalability is a business imperative for SMBs.