Industry analysts make predictions on the service space over the next year.
If you look closer at generational groups, millennials and Gen Z are more enthusiastic about voice assistants than Traditionalists and Baby Boomers.
New Data: The Biggest Marketing Trends in Retail and Consumer Goods, According to Nearly 900 Leaders
Consumers expect brands to meet them wherever they are. While retailers are on the front lines of creating these memorable, not purely transactional, experiences.
As an insurance leader, do you know if you’re providing the customer experience that your policyholders and agents expect? Read our new report on recent industry trends to see if you're investing in the right initiatives to meet those expectations.
Take a look at the four key marketing trends that will help you own your customer experience in the year ahead.
Are you up to date on the latest marketing statistics and trends? Discover how marketing is changing to adopt artificial intelligence, master data management, and more.
The Fourth Industrial Revolution brings a wealth of exciting opportunities for businesses and workers. Our research details how technology will shape the future of work.
