Retail

The February ‘26 release from Agentforce Commerce introduces new innovations designed to remove hurdles and tedious, manual tasks for merchandisers and developers alike. From streamlined Page Designer workflows to a brand-new PWA Kit…

Legacy commerce systems are costly to maintain, slow to innovate on, and prone to poor performance — but migrating to a new platform can feel like a daunting task. Business and technology leaders…

Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 AI CRM helps businesses become agentic enterprises.

Welcome to 2026, where AI-fueled conversational shopping is the new norm and businesses must fundamentally rethink how to meet new customer expectations. To keep up with the pace of change, retailers need tools…

Sometimes your customers want to use self-service, but other times they want to speak to a service representative. Here's how to make it easy for your customers to contact you.

Learn how Salesforce’s new innovations push the boundaries of contextual commerce

Retailers faced a handful of challenges in 2025: Businesses had to adjust to break-neck advances in generative AI, changing shopping behaviors, and shifting market dynamics. Proactive AI agents began to replace traditional chatbots,…

AI agents can help you move faster and reach customers in deeper ways

Salesforce, Google Android, and Zebra Technologies Corporation are excited to announce a joint solution designed to improve operations, empower store associates, and elevate customer engagement for retailers. Retail Cloud POS will be available…

Join us from October 14-16 in person in San Francisco, or watch online on the Salesforce+ platform.