Communications service providers are sitting on a wealth of personal and geographic data. Here’s how to use that information to give customers what they want.
Employers must deliver a great experience for employees — or risk losing them. This is especially true during “The Great Resignation,” but automation can help.
It's much harder to collect data on the inclusion aspect of DEI, but it's more important in a work-from-anywhere era. Follow these tips to measure just how inclusive your company is.
Eager to do more business in person? You'll need employees and customers to trust that it's safe – and worthwhile. See how leading companies are doing it.