What do communication preferences look like by a generation? If CSPs want to count Gen Z as their customer, this is how to reach out and keep them happy.
During Pride month and throughout the year, we honor the legacy and stories of the many LGBTQ+ trailblazers that came before and paved a new way for generations to come. The modern LGBTQ+…
The best ecommerce technology providers build their end-to-end platform around what’s most important — the customer. Here's why it's essential to have a connected customer platform to deliver exceptional experiences.
Salesforce CMO Sarah Franklin kicks off a series of chats with industry-shaping marketing leaders.
Many companies describe themselves as "customer-centric" – but are they? Bob Evans of Cloud Wars reveals why they need to be, now more than ever.
Combine blockchain and IoT together for valuable use cases across industries. Here's why these two technologies can improve business operations, cut costs, and boost your bottom line.
We researched how blockchain can add value to financial services, media and entertainment, healthcare and life sciences, retail and consumer products, insurance, and education. Here's what we found.
Gap Inc.’s chief digital and technology officer explains how retail personalization got 3.5 million loyalty subscribers in 60 days.
Public health agencies and healthcare providers can repurpose the healthcare technology developed during the pandemic to streamline their processes and workflows.
