Convenient. Personalized. Intuitive. Simple. That’s what customers expect out of ecommerce experiences. When shoppers land on your site, they want to find what they’re looking for quickly (or enjoy the browsing experience if…
Yes, the game has changed, but email open rates can still tell you a lot about how your campaigns are performing.
![[Illustration] An AI agent with people in bubbles representing different customer service jobs](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2025/01/jobs-AI-will-create-1500x844_60k-1.jpg?w=889)
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Whatever you do, don't open your email with "I hope this email finds you well." Learn how to spark conversations with these tried-and-true templates.
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Adopting OWASP guidelines for AI systems can protect your organization from vulnerabilities, enhance data privacy, and build customer trust.
Trusted AI has great potential but demands responsibility. Make sure you know how to maximize its benefits while staying secure.
Learn why mastering AI-driven personalization matters, and get tips from a major financial services company
