Sales, service, and marketing must work together for amazing, connected experiences. This will be easier on a single social data platform with democratizing access.
Eight leadership qualities and real-life leaders who embody those traits. Learn which characteristics define good leaders.
CSA built a complete customer engagement solution, fronted by robust B2B Commerce and supported by digital rights management, search, automation, and customer service — cloud-based solutions, most of them from Salesforce.
How you can start adapting to changing customer expectations by providing the level of service that shoppers now demand.
Check out this Q&A with a Salesforce Customer Success Manager — they are trusted advisors with expert knowledge of the Customer 360 platform.
Relive the exciting information that you heard at Connections '19, or catch up on what you missed. Here is a breakdown of where you can find the best videos, pictures, announcements, sessions, and more from our event.
One of the benefits of an ecommerce solution is that a larger platform allows vendor consolidation within an IT stack so that you can focus on a few strategic partners.
Let this be your one-stop shop for all the Connections '19 press releases
