Recent Stories

Not able to attend Dreamforce in San Francisco this year? You can still join us virtually with our free broadcast experience as they happen in real-time.

Sneak peek at some of the key Dreamforce industry sessions and events on deck this year, including keynotes, demo sessions, and much more.

An introduction to the sustainable development goals (SDG) and how individuals can engage at Dreamforce to accelerate the decade of delivery.

How do you prep for the influx of customer service cases during the holidays? Here’s how to use customer service as a way to build loyalty long after the presents are unwrapped.

We couldn’t be more thrilled that for the 3rd year in a row, Salesforce has been named a Leader in the 2019 Gartner Magic Quadrant for Configure, Price and Quote Application Suites for Salesforce CPQ!

Salesforce Billing Payment Apps are now available on AppExchange. Partners now extend our quote-to-cash capabilities, making it easier for customers to accept payments.

Now AppExchange makes it easy to automate your contact center with a new collection of Chatbot and Robotic Process Automation solutions.

We sat down with Joanel Bernardo, director of customer success at ZeroCater, to discuss the secret to building their culture of customer success. Learn how this culture has helped set their company up for high growth.

Here are a few insider tips on how to use Agenda Builder to create your personalized schedule for Dreamforce '19.

Change management requires clear leadership from the top and the middle. Here are our change management recommendations when adopting a customer data platform (CDP).