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    Discover the #1 AI CRM
    Humans with Agents drive customer success together.
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    Discover the #1 AI CRM
    Humans with Agents drive customer success together.
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  • Industries

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    • Communications

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    Explore Salesforce for industries.
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    Explore success stories.
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    Explore success stories.
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  • Events

    • Dreamforce

      Join us September 15-17 in San Francisco and on Salesforce+ to experience the Agentic Enterprise — powered by you, amplified by agents.

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      • Why Dreamforce

        Hear from AI visionaries, learn through hands-on training, and explore real customer use cases — all in one place.

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    • TDX

      Relive the innovation and inspiration of TDX 2026 with on-demand keynotes, sessions, and highlights available anytime on Salesforce+.

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        Explore the biggest announcements, launches, and innovations from TDX 2026.

    • Connections

      Join us at the marketing event of the year, where bold marketers and breakthrough agents come together to drive big impact.

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      • Why Attend

        Discover how Connections helps you lead with experiences that adapt to every customer, and gives you the tools to become an Agentic Enterprise.

      • FAQ

        Find answers to your questions about registration, pricing, travel, accessibility, and how to make the most of your Connections experience. 

    • Tableau Conference

      The data and analytics event of the year, where AI, analytics, and trusted data come together to power better decisions.

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        Stream Tableau Conference highlights on demand; keynotes, sessions, and more available anytime on Salesforce+.

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        Watch the Tableau Conference Keynote and go from seeing to doing with agentic analytics.

    • Informatica World

      Informatica World

      Ignite your data strategy, unlock AI’s full potential, and lead your organization into the future.

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      • Informatica World General Sessions

        Watch this year’s Informatica World General Sessions on demand, from anywhere.

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        Catch up on everything you missed and get the insights you need to unlock the full potential of your data.

    • Agentforce World Tours

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      • Find an Agentforce World Tour in a city near you

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        Experience the Dreamforce innovations that power Agentic Enterprises with expert-led sessions, demos, and hands-on trainings. All in one day, all for free.

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    • New to Salesforce

      Salesforce is the #1 AI CRM, with AI agents, data, and CRM apps on a single, unified platform.

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      • What is CRM?

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    Become a Trailblazer.
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    Become a Trailblazer.
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    Questions? We can help.
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    Hear our story.
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Agentic Enterprise Customer Success

With Salesforce, the world’s best-loved companies elevate humans with AI – acting on trusted context to automate work, scale agency, and engage with customers and each other in a whole new way.

Agentic Enterprises in Action

LY Corporation logo
Customer Story

LY Corporation unifies support across 100 services as an Agentic Enterprise.

Learn how LY Corporation turned hundreds of systems into a unified system of work that provides fast, agentic service by chat and email powered by Agentforce.
Learn more
The Adecco Group logo
Customer Story

The Adecco Group accelerates hiring worldwide as an Agentic Enterprise.

Learn how the Adecco Group uses Data 360 and Agentforce to accelerate hiring, prescreen candidates, and deliver real-time insights for faster, smarter recruiting.
Learn more
MIMIT Health logo
Customer Story

MIMIT Health connects the full care journey as an Agentic Enterprise

MIMIT Health uses Salesforce Agentic Enterprise Architecture to unify patient data, automate tasks, and coordinate care—driving 30% higher patient satisfaction.
Learn more
MrBeast logo
Customer Story

MrBeast executes a $1M puzzle challenge with humans and agents together

Discover how Salesforce built a first-of-its-kind agentic puzzle hunt with MrBeast, supporting millions of players in a high-stakes interactive challenge.
Learn more

Launching a System of Agency

Pandora logo
Customer Story

Pandora makes every online shopper feel like a gem with Agentforce.

AI agents help customers find the perfect jewelry and get instant answers to their questions.
Learn more
Pearson logo
Customer Story

Pearson personalizes learning journeys with the Salesforce Platform.

Unified apps, data, and AI agents help support students through a lifetime of learning.
Learn more
Lennar logo
Customer Story

Lennar builds faster, smarter homebuying journeys with Agentforce.

AI agents handle after-hours conversations, schedule tours, and help sellers prioritize leads.
Learn more
AgiBank Logo
Customer Story

Agibank delivers frictionless service and growth with Agentforce.

AI agents instantly answer FAQ and qualify leads so reps can focus on high-impact interactions.
Learn more

Success from a System of Context

FedEx logo
Customer Story

FedEx captures +2,000% ROI by turning data into action with Data 360.

Real-time data paired with AI helps FedEx reactivate dormant accounts and recover lost opportunities.
Learn more
UChicago Medicine logo
Customer Story

AI and unified data help UChicago Medicine scale care.

With Data 360 and Agentforce, the nonprofit hospital is improving care and expanding access.
Learn more
Pacers Sports & Entertainment logo
Customer Story

Pacers Sports & Entertainment turns fan data into delight with Data 360.

Powered by unified data, their personalized outreach gives fans more unforgettable moments.
Learn more
PepsiCo logo
Customer Story

PepsiCo will deliver smarter engagement across their brands with Data 360.

Apps plus AI powered by unified data make distribution and support seamless.
Learn more

Learnings & Advice for the Agentic Era

Andrew Chang, Chief Marketing Officer, University of Chicago Medicine
Customer Story

How UChicago Medicine made patient experience a strategic priority.

Andrew Chang shares how the UChicago School of Medicine made patient experience a strategic priority and got buy-in to do it.
Learn more
Rajendra Prasad (RP), CTO and Group Chief Executive for Technology, Accenture, and Sara Porter, Global Head of Sales Excellence, Accenture.
Customer Story

How Accenture pilots Agentforce with a customer-zero mindset.

Q&A with Rajendra Prasad (RP), CTO and Group Chief Executive for Technology, and Sara Porter, Global Head of Sales Excellence, on how they’re leading the shift to an Agentic Enterprise.
Learn more
Nick Connor, SVP of Technology, LIV Golf
Customer Story

How LIV Golf is using Agentforce and Data 360 to bring fans closer to every swing.

Why Nick Connor, SVP of Technology, chose Salesforce to connect data, AI, and fans – bringing richer stories, deeper context, and immersive experiences to viewers worldwide.
Learn more
James Lomas, Chief Technology Officer, Bionic.
Customer Story

The hard yards of enterprise AI: What it really takes to make it work.

Bionic CTO James Lomas shares 7 lessons on escaping the AI experimentation trap, integrating with CRM, and focusing on narrow, operational outcomes.
Learn more

See Agentforce in Action

Davos attendees save valuable time with Agentforce-powered support.

View full story

Explore all our customer stories.

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Andrew Chang, Chief Marketing Officer, University of Chicago Medicine
Customer Story

How UChicago Medicine made patient experience a strategic priority.

Andrew Chang shares how the UChicago School of Medicine made patient experience a strategic priority and got buy-in to do it.
Learn more
Company logo for Asymbl
Customer Story

Asymbl Scales Like a Company 10x Their Size with Agentforce

Asymbl saves $575K annually with Agentforce Sales, boosting lead engagement 427% through strategic AI-human sales collaboration on Sales Cloud.
Learn more
Lennar logo
Customer Story

Lennar builds faster, smarter homebuying journeys with Agentforce.

AI agents handle after-hours conversations, schedule tours, and help sellers prioritize leads.
Learn more
Rajendra Prasad (RP), CTO and Group Chief Executive for Technology, Accenture, and Sara Porter, Global Head of Sales Excellence, Accenture.
Customer Story

How Accenture pilots Agentforce with a customer-zero mindset.

Q&A with Rajendra Prasad (RP), CTO and Group Chief Executive for Technology, and Sara Porter, Global Head of Sales Excellence, on how they’re leading the shift to an Agentic Enterprise.
Learn more
37% of reMarkable's support cases are handled by {{product.agentforce}}
Customer Story

Learn how reMarkable rolled out agent-first customer service and employee IT support in weeks — not months.

Explore the feedback loops, fast fixes, and data improvements that helped reMarkable launch Agentforce quickly.
Learn more
CaixaBank logo
Customer Story

CaixaBank streamlines workflows with Agentforce.

AI agents and unified data help Spain's leading bank offer more personalized customer service.
Learn more
Headshot of Claudia Nicholls, Chief Customer Officer, Simplyhealth
Customer Story

The future of service is human and AI

Claudia Nicholls of Simplyhealth explains why AI-and-human collaboration is the future of service and how the company is preparing for it now.
Learn more
The graphic states “Faster onboarding for new hires” and to the right is a chat interaction between a Salesforce new hire named James and {{product.agentforce}} talking about onboarding tasks for the week.
Customer Story

How Salesforce used Agentforce to speed onboarding and make quote creation 75% faster.

Learn the real-world strategies that helped Salesforce create AI agents that save sellers time and help them close more deals.
Learn more
Customer Story

CooperVision Boosts Data Protection & Compliance with Salesforce Backup & Recover.

Securing critical Salesforce data for business continuity and regulatory compliance in eye care.
Learn more
Rush logo
Customer Story

Rush leads the way in agent-first patient support with Agentforce.

Digital labor will resolve 15% of inquiries with automated refill requests and instant answers.
Learn more
United Football League logo
Customer Story

The United Football League tackles game day support for fans with Agentforce.

Agentforce instantly answers fan questions and turns football data into powerful insights.
Learn more
Figtree logo
Customer Story

How FigTree Financial Simplified Its Business with Salesforce.

FigTree Financial simplified operations with Salesforce Pro Suite, enhancing efficiency and client focus.
Learn more
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OpenTable dishes out faster restaurant and diner help with Agentforce.

View full story Check out OpenTable's agent

Reddit drives revenue with Agentforce-powered advertiser support.

View full story Check out Reddit's agent

Telepass keeps Europe moving with Agentforce resolving 87% of FAQs.

View full story Check out Telepass's agent

reMarkable makes their mark with agent-first service and IT help.

View full story Check out reMarkable's agent