Maximise the use of Agentforce and identify the best use cases
Discover how companies transform customer service with Agentforce through a strategic approach that prioritizes value, efficiency, and return on investment, while learning to identify where AI truly makes a difference and how to scale what works.
From Voice to Value: Agentforce, Service Cloud Voice and Amazon Connect
Learn how BlueSky, in partnership with Salesforce and AWS, transforms voice interactions into a strategic, data-driven asset, overcoming contact center challenges and unlocking opportunities for customer trust, loyalty, and long-term value.
Learn how Slack and Agentforce can help your organization build and deploy employee-facing AI agents to boost productivity, customize solutions, and connect your data for grounded, relevant responses.
Grow and Scale Your Small Business With AI-Powered Agents
Explore how Agentforce, autonomous AI agents, can help you scale your business efficiently, enabling your team to close more deals, resolve cases faster, and drive growth while maximising productivity.
Activate Agentic Analytics With Tableau Next on Salesforce
Discover how Tableau Next, the world's first agentic analytics platform, integrates Agentforce on Salesforce to maximize human productivity and equip humans and AI agents with personalized, actionable insights everywhere work happens.
Fuel Revenue Growth With Unified Service and Sales
Learn how organizations can unify their service and sales data with Salesforce to truly personalize customer support, identify new sales opportunities, and leverage AI to predict customer needs and offer the right services.
Field Service Excellence: Get Ahead of Downtime With Proactive Asset Management
Discover how leveraging Salesforce, data, and AI can help your organisation better manage and maintain physical assets in field service, maximising performance, longevity, efficiency, and uptime, and shifting to proactive service.
Connect Your Customer Experience With Unified Commerce
Learn how your ecommerce business can quickly improve conversion, scalability, and time-to-market by unifying customer journeys with data and hearing about Furla's data-driven transformation.
CIO Guide to Delivering Secure and Governed Enterprise-Ready AI Solutions
Explore how your organization can strike the right balance between AI innovation and security, overcoming the biggest roadblocks to secure AI implementation by simplifying your approach to security, compliance, and data governance.