Generative AI Course

Learn about generative AI from start to finish with Salesforce's free courses on Gen AI.

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Learn more about Large Language Models

What is Conversational AI?

Conversational AI helps businesses build stronger customer relationships through natural, human-like dialogue that can answer questions, solve problems and increase efficiency.
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What are LLMs (Large Language Models)?

Explore the basics of LLMs, discover their common use cases and learn more about why they matter for your business.

What Is Generative AI? A Complete Guide

Generative AI creates content, code, and insights from simple prompts. Explore what it means, real business use cases, and how Salesforce AI applies it.

What Is RAG? Retrieval Augmented Generation Guide

Retrieval augmented generation (RAG) connects LLMs with enterprise data, improving accuracy, context and relevance in generative AI responses.