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Agentforce for Healthcare | Pre-built Skill

Deliver next-gen infectious disease outbreak detection and response with Agentforce.

Empower public health agencies to proactively investigate and prevent disease spread. Leverage pre-built definitions to transform lab reports into cases, deduplicate records, and classify them as confirmed, suspected, or probable.

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Pre-built Subagent | Employee Facing

Strengthen public health response with Disease Surveillance

Modernise disease surveillance with AI-driven case management and outbreak response. Seamlessly convert lab reports, deduplicate cases, ensure accurate classification, and enhance data with real-time insights. Strengthen community engagement through automated assessments, contact tracing, and proactive outreach.

Action invoked:
Disease Surveillance Case Classification
Disease Definition
Lab Report Extraction
Deduplicate Disease Surveillance Cases

Data sources:
CRM

Industry data objects referenced:
Public Health Case,
Disease Definition

What's the impact?

Faster outbreak detection and containment
Enhanced public health intervention
Reduced manual case processing
Faster public health response

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Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.