Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
TASC Outsourcing increases email response rates by 6x with Agentforce
Manual prospecting can slow down sales momentum. But with Agentforce doing the heavy-lifting, TASC’s sales reps are poised to reach new heights of productivity.
Customer Story
Ambuja Neotia enriches experiences with Agentforce and a 360 customer view
Digital labour and a 360-degree customer view boost rep efficiency, enhance customer interactions, and drive round-the-clock support.
Customer Story
Hero FinCorp trims loan approval time from 2 days to 30 minutes.
Agentforce reduces handoffs, eliminates backlogs and improves customer experiences.
Customer Success with Data 360
Customer Story
Air India delivers effortless, world-class service with Einstein.
Learn how the airline connects data to enhance generative AI and improve agent productivity.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
Sai Silks Kalamandir unifies customer data to power personalised marketing at scale
Discover how Sai Silks Kalamandir uses data and insights to strengthen connections with every customer.
Customer Story
UTI AMC unifies 20M+ investor profiles to power hyper-personalised campaigns
By harnessing a unified customer view and orchestrating personalised, automated journeys, UTI AMC is reimagining engagement — not just to market better, but to connect deeper and build lasting trust.
Customer Story
Genpact builds an advanced tech ecosystem powered by AI + data + automation
Learn how the company is reimagining organisation-wide processes and customer experiences.
Explore all our customer stories.
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Customer Story
With automated processes and a holistic customer view, Tata CLiQ is resolving service queries faster and boosting customer satisfaction.
Tata CLiQ is the flagship digital commerce initiative of the Tata Group. The online marketplace offers handpicked and authentic products from some of the best Indian and international brands in fashion, electronics, luxury, home furnishings, and beauty.
Customer Story
Razorpay partners with Salesforce to streamline sales processes and operate efficiently at scale
By consolidating sales activities on one platform, Razorpay has increased the agility of its sales processes, allowing the company to provide better customer experiences.
Customer Story
Penna Cement paves the way to sales and customer success with Salesforce
Penna Cement is accelerating sales and enriching customer engagement, with better mobility, digitisation, and collaboration.
Customer Story
DMI Finance reimagines lending in India with Salesforce
DMI Finance is making credit accessible to millions of Indians who aren’t served by traditional banks, while demonstrating how the Salesforce platform can be used in new and transformative ways
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