The success of a business centres around anticipating and meeting customer needs. As a leading provider in the digital employee benefits space, Sodexo BRS India tackles the challenge of addressing the needs of a range of stakeholders admirably. The company works with 11,000+ corporate clients across sectors to deliver best-in-class experiences to nearly three million employees daily.
Sodexo has been quick to spot and respond to the trend of online consumption. As consumers increasingly buy from e-commerce and food delivery platforms, Sodexo has met them in the middle with digital and contactless solutions.
Meal Pass is Sodexo’s marquee solution and is accepted at over 100,000 points across 1,700+ cities in India. Sodexo Premium Pass (Gift Cards) and the first-of-its kind Multi-Benefit Pass are also part of the company’s suite of digital employee benefit solutions.
Sodexo is constantly innovating to win the trust of clients and improve quality of life for consumers. “We believe in keeping our consumers at the heart of everything that we do,” says Priya Dronadula, VP IT & Operations at Sodexo BRS India.
To walk this talk, the company offers employees a suite of solutions that are auto-linked to the Sodexo–Zeta Mobile App. Employees can use this app to monitor spends, find outlets around them and avail exclusive deals.
Also, to serve locked-down consumers during the Covid-19 situation, Sodexo rapidly developed and delivered Virtual Meal Cards which can be used on online stores like Zomato, Swiggy, and Freshmenu. These meal cards can also be used for QR-based payments for home deliveries from neighbourhood food stores.