Portals. Forms. Tickets. Queues. Traditional IT service models create friction for employees, bottlenecks for service teams, and more manual work for IT.
There’s a better way.
Join us to discover how Agentforce IT Service replaces rigid portals and manual triage with AI-powered, conversation-first experiences.
See how employees can submit requests in natural language, automatically route and understand intent, and resolve issues faster—often without creating a ticket at all.
Whether your goal is to reduce operational overhead, simplify your technology landscape, or deliver a better employee experience, learn how to bring AI-powered IT service directly into the flow of work—where employees already work and collaborate.
Featured Speakers
Sourav Sipani
Senior Director, Product Management
Salesforce
Vineet Rana
Lead, Account SE
Salesforce