The financial services industry faces unprecedented pressure to deliver personalized, compliant, and efficient customer experiences all while managing complex regulatory requirements and rising customer expectations.
Today’s Financial Services Leaders Are tasked With:
- Modernizing legacy systems that create operational silos and limit customer visibility
- Ensuring regulatory compliance while delivering seamless digital experiences
- Reducing service costs while improving customer satisfaction and retention
- Leveraging AI and automation to scale personalized service without compromising trust
Join this webinar to:
- Discover proven transformation strategies from leading financial institutions that have revolutionized their customer service operations with Service Cloud
- Gain executive-level insights on leveraging AI-powered service automation to reduce operational costs while delivering personalized client experiences that drive retention and growth
- Explore strategic roadmaps for modernizing legacy contact centers, implementing omnichannel engagement, and positioning your organization ahead of digital transformation trends reshaping the BFSI landscape
Featured Speakers
Suman Panigrahi
Product Management Manager
Salesforce
Shruthi Kalale Prakashan
Director, Product Marketing
Salesforce
Abhisek Dash
Senior Director, Product Management
Salesforce
Ashish Gupta
Chief Transformation and Analytics Officer (CTAO)
Auxilo Finserv Private Limited
Srishti Mittal
Director, Solution Engineering
Salesforce