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Salesforce Webinar
On-demand

The New Era of Customer Success: Powered by Humans and AI

18 June 2025 • 05:30 am UTC • 106 min
Join the Keynote Sessions at the Agentforce World Tour India to discover how Agentforce combines AI agents and human expertise to deliver seamless, impactful customer experiences, drive sales, and accelerate growth.
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Salesforce Webinar
On-demand

Empowering Agents with Service Cloud’s new Agentforce innovation

12 June 2025 • 05:30 am UTC • 54 min
Join the webinar to learn how Service Cloud’s new Agentforce innovation, Service Assistant, is transforming case resolution by empowering agents with personalized, multi-step action plans to resolve cases faster and make customers happier.
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Salesforce Webinar
On-demand

Boost Your Sales with AI: Agentforce for Sales at Every Step of the Deal Cycle

4 June 2025 • 05:30 am UTC • 56 min
Join this webinar to see how Agentforce + Sales Cloud, with an agentic layer and great data, can help your sales team work smarter, sell faster, and scale more efficiently.
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Salesforce Webinar
On-demand

Build, Manage, and Secure Any API with Anypoint Platform

22 May 2025 • 09:30 am UTC • 60 min
Learn how API Management on Anypoint Platform can help your organization improve visibility into all APIs to safely govern and scale across diverse architectures, overcoming the challenges of API sprawl.
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Salesforce Webinar
On-demand

How Service Cloud + Agentforce Help Service Teams Do More with Less in 2025

7 May 2025 • 05:30 am UTC • 35 min
Learn how Service Cloud and Agentforce, along with AI agents, can transform your service operations for 2025 by helping your service teams increase productivity, scale effortlessly, and deliver support that builds customer loyalty and trust.
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Salesforce Webinar
On-demand

5 Practical Ways AI Can Help Sellers Close Deals Faster

30 April 2025 • 05:30 am UTC • 56 min
Join this webinar to learn how to harness the full potential of AI for your sales teams through five real-life examples, live demos, and actionable tips to supercharge your sellers.
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Salesforce Webinar
On-demand

Marketing Cloud Spring ’25 Release Panel

24 April 2025 • 05:30 am UTC • 51 min
Join experts for a look at Marketing Cloud’s Spring ’25 Release highlights, including innovations in Marketing Intelligence and updates to Personalization and Account Engagement to help you personalize, analyze, and activate campaigns like never before.
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Salesforce Webinar
On-demand

Service Cloud Spring '25 Release Highlights

9 April 2025 • 05:30 am UTC • 59 min
Discover how the game-changing innovations in the Spring ’25 Release of Service Cloud, including next-gen automation and powerful AI-driven tools, are set to supercharge productivity and transform your customer service operations.
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Salesforce Webinar
On-demand

Discover What Agentforce Can Do for Your Field Service Operations

18 March 2025 • 05:30 am UTC • 53 min
Discover what you can do today to prepare for the next wave of AI technology and see how predictive, generative, and agent-based AI can scale your field service operations with best practices for integrating Agentforce.
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Salesforce Webinar
On-demand

Certificate Masterclass: Putting AI to Work

11 March 2025 • 03:30 am UTC • 53 min
Discover how smaller, focused, and reasoning-capable AI models, including Milli Models, can drive efficiency, accuracy, cost-effectiveness, and smarter decision-making for long-term business success in enterprise AI and customer service.
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Salesforce Webinar
On-demand

Agentforce + Data Cloud - Building the most intelligent agents possible

11 March 2025 • 03:30 am UTC • 19 min
Unlock the full potential of Salesforce Data Cloud and discover how leading enterprises are transforming customer experiences by fueling intelligent automation and AI-driven decision-making with trusted, unified, and actionable real-time insights.
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Salesforce Webinar
On-demand

Agentforce for Marketing : Revolutionising Customer Engagement

11 March 2025 • 03:30 am UTC • 20 min
Join this exclusive on-demand webinar to learn how Agentforce for Marketing transforms customer engagement with AI-driven automation, unifying data, personalizing interactions, and optimizing marketing campaigns within Salesforce Marketing Cloud.
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