Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
TASC Outsourcing increases email response rates by 6x with Agentforce
Manual prospecting can slow down sales momentum. But with Agentforce doing the heavy-lifting, TASC’s sales reps are poised to reach new heights of productivity.
Customer Story
Ambuja Neotia enriches experiences with Agentforce and a 360 customer view
Digital labour and a 360-degree customer view boost rep efficiency, enhance customer interactions, and drive round-the-clock support.
Customer Story
Hero FinCorp trims loan approval time from 2 days to 30 minutes.
Agentforce reduces handoffs, eliminates backlogs and improves customer experiences.
Customer Success with Data 360
Customer Story
Air India delivers effortless, world-class service with Einstein.
Learn how the airline connects data to enhance generative AI and improve agent productivity.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
Sai Silks Kalamandir unifies customer data to power personalised marketing at scale
Discover how Sai Silks Kalamandir uses data and insights to strengthen connections with every customer.
Customer Story
UTI AMC unifies 20M+ investor profiles to power hyper-personalised campaigns
By harnessing a unified customer view and orchestrating personalised, automated journeys, UTI AMC is reimagining engagement — not just to market better, but to connect deeper and build lasting trust.
Customer Story
Genpact builds an advanced tech ecosystem powered by AI + data + automation
Learn how the company is reimagining organisation-wide processes and customer experiences.
Explore all our customer stories.
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Customer Story
JK Cement replaces 12+ apps with one platform for seamless operations
JK Cement has unified its teams and channel partners on Salesforce where they can easily communicate, transact, view data, and make decisions.
Customer Story
Ather Energy builds a dealer-centric solution to streamline and transform dealership operations
Ather has unified its dealer operations on Salesforce, transforming sales, service, training, and reporting, and thus powering its nation-wide EV growth.
Customer Story
Tata Motors powers personalised engagement by unifying 60M unique personas
Engaging 1:1 with millions of customers is no small feat. But with unified profiles and automated marketing on Salesforce, Tata Motors is personalising engagement at scale.
Customer Story
Tata Power Solaroof
Tata Power Solaroof transforms customer experience and channel partner coordination, while scaling its rooftop solar business across India.
Customer Story
JSW Steel
Learn how the manufacturer scales its business, and delivers seamless customer experiences.
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