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Connected asset management platform dashboard displaying industrial equipment monitoring and service workflows

Connected asset management platform for innovative asset experiences

Connected Assets lets you unlock peak asset performance with intuitive visualisation, predictive maintenance and optimisation.

It's a powerful solution to expand what Agentforce Manufacturing can do.

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Deliver innovative connected asset experiences and services.

Unlock peak asset performance with intuitive visualisation, predictive maintenance and optimisation.

Connected asset management platform interface displaying real time asset tracking and alert notifications

End-to-end asset visibility with a connected asset management platform

  • Connected Digital Asset See a digital representation of installed assets, their components, features and software. Configure action controls to enable direct interactions with the physical asset.
  • Asset Performance Monitoring An intuitive asset visualisation gives alerts driven by telemetry data for condition monitoring. Track and monitor key performance metrics, like asset condition, temperature, pressure, asset condition and more in one platform.
  • Actionable Telematics Framework Monitor and act on comprehensive telematics data in real-time. Enable business users to connect IoT events with conditions and actions, driving declarative orchestration for the events.
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Connected asset platform dashboard displaying service case management and maintenance operations for industrial equipment

Unlock New Revenue Streams

  • Bring Asset data into the CRM Drive upsells with a 1:1 visual mapping of subscriptions, services and features turned on or available.
  • Turn data into revenue Drive new revenue streams with asset telematics data by creating meaningful offers and services that your customers will find valuable.
  • Innovate with new subscriptions or services. Iterate on new business models or revenue streams based on rich data in the CRM, such as past purchases or website interest.
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Connected asset analytics dashboard highlighting equipment performance metrics and usage trends across assets

Personalise Any Moment

  • Harmonise manufacturing data. Connect customer and asset data for consistent, up to date profiles at every touchpoint. Create personalised experiences and track lifetime value for both customers and assets.
  • Update any channel, anywhere, in real time. Harmonise and take action on telematics data at scale and across any channel with rule-based event frameworks.
  • Drive proactive service and maintenance. Predict upcoming maintenance, enhance selling opportunities, ensure one-visit resolution, boost customer satisfaction and drive revenue growth.
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Connected asset lifecycle management interface tracking equipment stages from installation through service history

Connected Assets with Agentforce Manufacturing

  • Use a purpose-built platform. Leverage the world’s #1 AI CRM to create customisable, predictive and hyper-relevant experiences, ready for you.
  • Accelerate your innovation. Focus your engineering resources on building value-add offerings and services, instead of starting from scratch.
  • Reduce technical debt. Reduce time to market and architectural complexity with a single, customisable platform built for your needs.
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Connected Assets Pricing

Offer real-time actionability for a truly connected and actionable asset experience.

Connected Assets

Available as an add-on to Industry & Field Service
$ 15,000
USD/Org/Month
(Billed annually)
  • Real-time Actionability
  • Predictive Maintenance
  • Connected Assets Insights
Contact us

Manufacturing Cloud — Service

Deliver connected service experiences and develop new revenue streams.
$ 250
USD/User/Month
(Billed annually)
  • Sales and Service Unlimited Edition
  • Advanced Platform Customisation
  • Service Cloud
View detailed pricing

Manufacturing Cloud — Sales

Unify and manage your complete book of business.
$ 250
USD/User/Month
(Billed annually)
  • Sales and Service Unlimited Edition
  • Advanced Platform Customisation
  • Sales Cloud
View detailed pricing

Manufacturing Cloud Einstein 1 for Service Edition

Bring together tools to build your data foundation and embed AI capabilities across service delivery to maximise productivity and improve customer satisfaction.
$ 650
USD/User/Month
(Billed annually)
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Contact us
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Connected Assets FAQs

Connected assets software — including telematics data analytics — helps manufacturing businesses manage the data, connectivity and functionality associated with operating connected or software-defined assets.

The abundance of telematics data from assets can be incredibly lucrative for any manufacturing business. By bringing it into one platform and allowing customer-facing teams to act on it, manufacturing companies can turn this data into revenue, offering customised services for their customers.

The large volume of connected asset data can be overwhelming. By using analytics or AI tools to securely analyse this data and highlight critical information about assets or safety, you can strengthen relationships and drive revenue.