Reduce abandoned carts with proven best practices, including saved carts, optimised checkout flows, and payment accelerators.
Master mobile commerce with a full suite of mobile-first capabilities, including responsive design, data-driven mobile UX, and one-touch payment.
Extend your reach by merging digital commerce with social channels and online communities, such as Instagram and Facebook.
Help service agents accelerate over-the-phone orders and check out on behalf of customers with real-time access to digital storefronts and order history.
Build and launch innovative campaigns, promotions, and A/B testing based on consumer behaviour, channel, and location — all without technical support.
Attract more shoppers, build customer loyalty, and increase conversion rates with dynamic customer segments, merchandising rules, and AI-powered recommendations.
Simplify merchandising with a centralised view of products and pricing across multiple sites, multiple languages, and multiple currencies.
Optimise customer searches and boost conversions with merchant rules that adjust for search intent and product profitability.
Drive centralised content publishing and rich, engaging experiences across brands, geographies, sites, and devices.
Improve page rank, build traffic, and grow faster with SEO optimisation — from product pages and categories to metadata and images.
Tailor the shopping experience to each user with Einstein Product Recommendations, which delivers highly personalised product suggestions with every click.
Interpret purchasing behaviour and optimise your product bundles, sets, and deals with Einstein Commerce Insights, an AI-powered shopping basket analysis dashboard.
Guarantee relevant, robust search results with Einstein Search Dictionaries, which resolves missing search terms with automatically generated synonym lists.
Help shoppers find what they are looking for — and more — with Einstein Predictive Sort, which automatically tailors category pages and search results to each shopper.
Reduce abandoned searches with Einstein Search Recommendations, which offers type-ahead suggestions personalised to every shopper in real time.
Learn how Stonewall Kitchen harnesses AI-powered personalisation to drive growth.
Create a truly unified customer journey across all core functions with the Salesforce Platform, which connects Commerce Cloud with sales, service, marketing, and more.
Build and extend shopping experiences using our Open Commerce APIs, which surface core B2C ecommerce functionality for developers and third-party apps.
Build feature-rich storefronts faster with Storefront Reference Architecture, an out-of-the-box website framework that combines best practices in site design, merchandising, and technical architecture.
Develop mobile commerce apps using scalable APIs, a full development framework, and certified technology partners.
Minimise the risk, cost, and technical complexity of entering new international markets with our secure, borderless infrastructure.
Quickly customise sites to account for customs, cultures, currencies, and languages. Give regional teams their own localised reference architecture for English, Chinese, Japanese, French, or Italian.
Build great digital commerce experiences with targeted content, offers, and relevant products that are organised by language, country, state, region, or city.
Launch and manage all your B2C ecommerce properties — brands, sites, geographies, and devices — from a single, unified framework.