Visualise, track, and manage real-time consumer experiences — driving valuable engagement at the right moment, just the way your audience prefers.
Learn why top brands trust Salesforce to help them drive real-time, contextual, and cross-channel engagement across any channel.
View all the paths consumers take on your owned channels in one view, no matter the channel or device.
Develop real time context by listening to consumer activities across your owned channels.
Identify consumers that have dropped out of the journey, and create audience segments for purposeful re-engagement.
Get the Marketer's Field Guide: See how Salesforce can help marketers create one connected experience integrating sales, commerce, and service.
Utilise Interaction Studio's sophisticated decision engine to orchestrate contextually relevant experiences that consumers desire.
Use frequency capping and business rules to ensure each offer, message, and journey is relevant to the customer.
Prioritise critical offers and messages — and pause the rest.
Learn how customer experience is reshaping marketers’ mindsets in our latest survey of 3,500 marketing leaders worldwide.
Guide the consumer along the most appropriate path, triggering interactions where they are — and on their preferred channels.
Ensure your message is consistent and relevant across all channels for a connected experience while controlling for message saturation and fatigue.
Connect online interactions to offline ones, such as call centers, in-store POS, bank branches, or ATMs.
Trigger events and communicate in real time with marketing, sales, and service.
Easy-to-use, customisable configuration makes the business user's job easier than ever.
Use marketer friendly, click-driven instrumentation and integration through codeless tags, mobile SDKs, and APIs.
Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.