Digital Transformation The Spring ’21 Release Is About To Bloom — Preview It Now! Amanda Lane February 3, 2021 Explore the Spring ’21 Release, and discover hundreds of globally available products and features to power your business. CIO Digital Transformation IT Service Cloud How 3 Innovative Businesses in ASEAN Achieved Customer Centricity Nichola Palmer February 2, 2021 Learn how three small businesses driving customer centricity with Salesforce: GGI Nippon Life, Dornier MedTech, and Ranosys Technologies. Agentforce Sales Digital Transformation Small Business Customer Experience 3 Companies Using Technology To Enable Business Growth in ASEAN Nichola Palmer January 31, 2021 Meet three small businesses in ASEAN that use Salesforce to enable business growth: Mitsubishi Chemical Cleansui Haili, SmartCost, and g&m. Customer Satisfaction Digital Transformation Small Business Customer Experience 3 Success Stories of Digital Transformation in Asia Nichola Palmer January 30, 2021 Find out how three small businesses in Asia achieved digital transformation success amidst the COVID-19 pandemic. Customer Satisfaction Digital Transformation Small Business Future of Work Why Data-Driven Companies Are More Confident and Resilient JY Pook January 26, 2021 Learn why companies that value data, and ensure employees have the skills to use data, are more optimistic and adaptable. Analytics Future of Work Customer Satisfaction Meet Francisco N. Collantes Jr. : Deliver Energy Through Collaboration Nichola Palmer January 25, 2021 With a passion for quality customer service, Francisco N. Collantes Jr. has moved up the ranks to become a successful project manager and inspiring leader. Trailblazer Story Digital Transformation SMB Blog Series #1: Meet 3 Agile Businesses Growing in Challenging Times Nichola Palmer January 23, 2021 Learn how three fast growing businesses in Asia have led with an agile response to COVID-19. Small Business Customer Relationships B2B Commerce How To Break Down the Complexity of B2B Commerce Salesforce January 21, 2021 B2B purchases don’t have to be complex. Learn how Salesforce can help you provide an intuitive buying experience for your customers. Customer Experience Digital Transformation Research Trailblazer Story Top 5 Trailblazer Tips – in GIFs Salesforce January 14, 2021 We selected some key moments from our Trailblazers who spoke at Dreamforce to You 2020 – and turned them into GIFs! Customer Success Dreamforce Leadership Insights Customer Experience Infographic: What Customer Connection Means Now Salesforce January 7, 2021 More customers believe a company’s trustworthiness matters more now than a year ago. Here's what companies can do to build trust with customers. Infographics Research Customer Relationships
Digital Transformation The Spring ’21 Release Is About To Bloom — Preview It Now! Amanda Lane February 3, 2021 Explore the Spring ’21 Release, and discover hundreds of globally available products and features to power your business. CIO Digital Transformation IT
Service Cloud How 3 Innovative Businesses in ASEAN Achieved Customer Centricity Nichola Palmer February 2, 2021 Learn how three small businesses driving customer centricity with Salesforce: GGI Nippon Life, Dornier MedTech, and Ranosys Technologies. Agentforce Sales Digital Transformation Small Business
Customer Experience 3 Companies Using Technology To Enable Business Growth in ASEAN Nichola Palmer January 31, 2021 Meet three small businesses in ASEAN that use Salesforce to enable business growth: Mitsubishi Chemical Cleansui Haili, SmartCost, and g&m. Customer Satisfaction Digital Transformation Small Business
Customer Experience 3 Success Stories of Digital Transformation in Asia Nichola Palmer January 30, 2021 Find out how three small businesses in Asia achieved digital transformation success amidst the COVID-19 pandemic. Customer Satisfaction Digital Transformation Small Business
Future of Work Why Data-Driven Companies Are More Confident and Resilient JY Pook January 26, 2021 Learn why companies that value data, and ensure employees have the skills to use data, are more optimistic and adaptable. Analytics Future of Work
Customer Satisfaction Meet Francisco N. Collantes Jr. : Deliver Energy Through Collaboration Nichola Palmer January 25, 2021 With a passion for quality customer service, Francisco N. Collantes Jr. has moved up the ranks to become a successful project manager and inspiring leader. Trailblazer Story
Digital Transformation SMB Blog Series #1: Meet 3 Agile Businesses Growing in Challenging Times Nichola Palmer January 23, 2021 Learn how three fast growing businesses in Asia have led with an agile response to COVID-19. Small Business Customer Relationships
B2B Commerce How To Break Down the Complexity of B2B Commerce Salesforce January 21, 2021 B2B purchases don’t have to be complex. Learn how Salesforce can help you provide an intuitive buying experience for your customers. Customer Experience Digital Transformation Research
Trailblazer Story Top 5 Trailblazer Tips – in GIFs Salesforce January 14, 2021 We selected some key moments from our Trailblazers who spoke at Dreamforce to You 2020 – and turned them into GIFs! Customer Success Dreamforce Leadership Insights
Customer Experience Infographic: What Customer Connection Means Now Salesforce January 7, 2021 More customers believe a company’s trustworthiness matters more now than a year ago. Here's what companies can do to build trust with customers. Infographics Research Customer Relationships