Online Events

Disruptive Technology for Contract Management Automation

Innovations in Contract Management Automation allow for significant customer benefit not previously achieved. Join us for this live Webinar to learn about:

• How and why, historic impediments have limited the adoption of contract management automation
• New technology changes that are enabling rapid, cost-effective automation of contract management
• How customers are benefiting from these enterprise-class technologies today

Translate Ideas into Applications Faster—with Platform as a Service

Now any business application can be as easy to build and use as Salesforce—when you develop on Force.com, the world's first platform as a service. Leading companies like Japan Post, Morgan Stanley, and Electronic Arts are already using Force.com to create powerful enterprise-wide solutions in record time. Find out how to achieve the same success:

• Deliver business apps in days, not months, using the power of "no software" development and deployment
  
• Enjoy enterprise-class solutions with built-in analytics, globalization, security, and compliance
  
• Build apps your users will love by easily creating custom interfaces
  
• Recoup dollars wasted "keeping the lights on" with a zero infrastructure model

Salesforce Marketing: Boost Your Success from Campaign to Close

Learn how Salesforce Marketing boosts your success from campaign to close—with powerful features for lead, list, and campaign management, plus easy-to-implement best practices. Discover how to:

• Generate more demand with precision-targeted multichannel campaigns
• Eliminate lost leads through automated hand-off
• Customize and track end-to-end real-time ROI at a click of a mouse
• Boost bottom-line success through seamless integration with sales

Salesforce Mobile: Success in the Palm of Your Hand

Watch this compelling Webinar to learn how Salesforce Mobile helps you win more deals and close them faster. See how this productivity-boosting tool:

• Delivers deal-winning data anytime, anywhere
• Increases sales productivity, deal size and win rates 
• Provides real-time visibility for precise forecasting 
• Accelerates time-to-close 
• Boosts customer satisfaction

Analog Devices: Secrets for Sales Success

View this exciting webinar to learn first-hand how salesforce.com customer Analog Devices leverages the benefits of Salesforce to drive productivity and sales effectiveness.

Become an App Builder with Force.com

Learn to build the on-demand app of your dreams—without programming—using Force.com, the world’s only platform as a service. Watch this webinar and discover how Force.com’s easy-to-use point-and-click functionality makes it possible to create sophisticated, real-world business solutions—including project management, workflow approval, resource tracking, and more. View Webinar

4 Ways to Improve Lead Management

Learn how salesforce.com customer Data Domain revolutionized their lead management system to close more deals. In this Webinar you’ll hear how Data Domain achieved lead management success through:

• Real-time lead visibility
• Tighter collaboration between sales and marketing
• Rapid sales response to leads
• Real time campaign ROI for all leads

Turn Every Click into a Customer: Secrets of Search Marketing Success with Salesforce and Google AdWords

Join us for this on-demand Webinar to learn how you can leverage Salesforce for Google AdWords to accelerate lead generation and convert those leads into customers. Learn the secrets of search marketing success, from selecting keywords to generate leads, to converting your leads into new business, to tracking your search engine marketing ROI. Register Now

Force.com: The Platform for Enterprise Architecture

Find out why enterprise architecture is evolving from complex, monolithic infrastructures to something far more efficient and dynamic: Platform as a Service.  Learn how integrating an on-demand platform makes it possible to:

• Build processes that serve your business goals; not the limits of your infrastructure.
  
• Tap into new web services quickly and integrate seamlessly with best-of-breed solutions.
  
• Save time by reusing existing design, code, configurations, metadata and application architectures.

Introducing Visualforce: Create Any User Interface as a Service

Learn about Visualforce, the breakthrough technology from salesforce.com for creating any user experience imaginable for your on-demand apps.  Visualforce extends the power of Platform-as-a-Service to include a highly flexible presentation layer, based on standard web technologies.  Now on demand can go anywhere: to any user, any application, and any device. View Webinar

Flexibility and Agility: The Benefit of On Demand Contact

In this on-demand Webinar, you’ll learn how Borland quickly deployed Salesforce Call Center and rapidly customized it to easily adapt to the company’s evolving business needs. Plus, you’ll gain insight about new trends in on-demand call center solutions from Datamonitor Research.

Selling Just Got Better: Miller Heiman Teams up with Salesforce.com

Join us for this Webinar to learn how a Salesforce-driven Miller Heiman experience drives greater adherence to the training process—and as a result, increases revenue.

In this Webinar, you’ll learn how ADP, one of the world’s largest providers of outsourcing solutions, leverages Salesforce and Miller Heiman to:

• Improve close rates, deal size, and time to close with an integrated sales methodology
• Turn “B” reps into "A" reps with the integration of disciplined sales processes 
• Manage all customer and sales processes within a fully integrated Miller Heiman-oriented environment

Are You Singing the Channel Management Blues? Listen Up

Join us for this live Webinar to learn how Altiris harnesses the power of a best-in-class, on-demand PRM solution to achieve greater revenue, higher satisfaction, and clear visibility from its channel.

Busting Myths of On Demand Integration Webinar

The myth that business integration and on-demand don’t mix prevents many companies from reaping the clear and compelling efficiencies—especially compared to rigid on premise systems—of on-demand CRM solutions.

Learn how innovative, leading companies like Schmacher Group, Unitek Miyachi Corporation and Stratus Technologies, Inc. are deeply integrating Salesforce into their traditional packaged and legacy ERP investments.

5 Partner Adoption Strategies for Channel Success

Although it may seem elusive, it’s easy to transform ambivalent partners into loyal revenue generators. GFI Software reached unprecedented success with 95% partner adoption by leveraging the Salesforce PRM solution. Attend this live webinar and learn how to tap the potential of your channel partners. View Webinar (in English)

Selling Smarter – Why the Right Questions Matter

The quality of the questions you ask prospects can make or break the sale. In this on-demand Webinar, sales guru Barry Rhein divulges secrets that most of your sales team never learn, secrets to help them capture information and better understand their prospect so they win the sale—every time.

Transforming Customer Web Self-Service with Web 2.0

Today’s Web-savvy customers have higher expectations than ever, and companies that are using the new generation of Web 2.0 customer self-service will have a competitive advantage.

Join the SSPA, salesforce.com, and Qualcomm for an informative 60-minute on-demand webcast that will show you how companies of all sizes are leveraging the power of on-demand service solutions to:

• Deliver personalized, 24-hour service with a branded portal
• Provide easy-to-find answers with an online knowledge base 
• Build customer loyalty through online communities for sharing best practices

Building a Best-Practice Channel Lead Distribution Program with Salesforce PRM

Lead distribution can be madness for vendors and partners alike. Vendors have poor visibility into their partners’ lead quality, status, and ROI. And over 50 percent of channel partners are dissatisfied with the leads they get from their vendors. Attend this on-demand webinar and learn the eight steps to a successful lead distribution program.

Get More Insight from Your Data

Get expert advice on gaining deeper insight and intelligence from your customer data, and discover how to achieve business goals with powerful analytics applications on the AppExchange:

• Learn how to create exception reports and improved dashboards with Summer ’07
  
• See demos of top AppExchange analytics solutions that will dramatically improve your business decision-making
  
• Increase your adoption and business performance through cutting-edge use of analytics

Build Rich On-Demand Apps with Adobe Flex

Join technical experts from Adobe and salesforce.com as they demonstrate the power of Flex and explain how to use the free Adobe Flex Toolkit to create expressive, high-performance applications on the Force.com platform. View Webinar (in English)

Top 6 Trends Driving CRM Success

Watch a live Webinar featuring Forrester Research to get a leg up on the competition in 2007. Discover how to:

• Tap into six new trends in CRM to increase sales
• Maximize the value of your existing CRM investments
• Deliver an irresistible customer experience
• Replicate the successes of leading companies

Top 8 Trends Shaping the Customer Service Experience

Watch a video in which featured Gartner vice president Michael Maoz shares new insights on the innovative technologies and processes shaping the future of customer service.

Discover:

• Why an old-guard approach to service is risky
• The top 8 trends driving service success
• How to evaluate a solution to support customer service processes
• Why leading companies are switching to software-as-a-service (Saas) for customer service operations

Reach New Markets by Optimizing Channel Sales

Join us for a live Webinar with AMR Research and learn how you can implement a successful channel optimization strategy to increase channel sales and profits. Plus, all attendees will receive an AMR Research Report summarizing the presentation. View Webinar

What’s Beyond SOA? Answers from the Credit Suisse CTO of Infrastructure

View the presentation of a recent Wall Street event featuring Andy Brown, CTO of Infrastructure Credit Suisse and IT visionary Peter Coffee, an 18-year veteran of eWeek.

Learn how software-as-a-service:

• Is embraced by 60,000+ financial services professionals 
• Puts IT focus on innovation, not infrastructure
• Lets you quickly adapt to user needs and competitive threats

Introducing Force.com Platform Edition–Run Every Department on Demand

With Force.com Platform Edition, you can now extend on-demand success to non-CRM users throughout your company, without paying for CRM functions they don't need. Attend this Webinar to learn how you can:

• Deploy AppExchange apps to departments beyond sales, marketing, and support
• Extend custom apps to all employees
• Get a real-time view of your entire business with Salesforce Analytics

AppExchange 101 Webinar

Discover the AppExchange, your one-stop marketplace for on-demand business applications. The AppExchange makes it easy to find, sample, and select from hundreds of applications for your business. View this live webinar to hear real salesforce.com customers describe how they use the AppExchange to achieve real business results. View Webinar

Salesforce PRM Deal Registration Webinar Series

Attend any one or all three, of these webinars and see how Salesforce PRM can help you integrate your direct and indirect channels, drive channel profitability and loyalty, and make it easy for partners to do business with you.

• Part 1: 5 Best Practices for Channel Deal Registration
• Part 2: Secrets of Salesforce.com's 5-Star Partner Program
• Part 3: How to Build a Deal Registration Program with Salesforce.com

See How Your Sales Team Stacks Up

To achieve success, it’s not only important to understand how you compare to the competition—it’s vital you understand which capabilities your competition draws on for success.

Join us for a recorded webinar to learn about key metrics that drive highly successful sales organizations and how to effectively apply them. Industry experts will help you benchmark your sales organization in the following areas:

• Attracting, retaining, and training top sales talent
• Compensating and rewarding sales teams to drive performance
• Disseminating sales intelligence to close more deals

By registering for this Webinar, you’ll receive a copy of the 2007 CSO Insight Sales Performance Optimization Report.

Financial Services and the On-demand Revolution

Join us for this Webinar to learn how you can provide relationship managers with the desktop of their dreams, manage your business more effectively, and achieve greater returns on your CRM investment. View Webinar (In English)

The New IT: Innovation, Not Infrastructure

Wish you could spend more of your time and resources developing innovative solutions for your business—and less on everyday infrastructure management? This Webinar will help you discover why on-demand is fast becoming the strategic choice for IT executives looking to minimize infrastructure cost and maximize business value. View it Now!

Marketing in the Google Era, Part 2

Secrets of the Salesforce.com Marketing Machine
At salesforce.com, we have gathered best practices from thousands of marketing organizations around the world. View this webinar to see how we leverage the marketing tools of the Internet age to get results and marketing ROI. View Webinar (In English)

Marketing in the Google Era, Part 1

In this Google era of Web-based marketing, your prospects and customers get information and make decisions in an entirely new way - so you need new ways to catch their eyes and their business.
Listen to a 45-minute recording of this highly popular event and learn how to achieve unprecedented marketing success. View Webinar (In English)

Building Apps with the Winter ’07 Release

Spending too much time on IT infrastructure when you'd rather be creating new apps and delivering value for your users? Learn how salesforce.com's Winter ’0 7 release helps you spend less time on infrastructure—and more time on innovation. You get all the tools you need to go from idea to application to IT hero in record time.   View Webinar (In English)

How Segway Achieved 95% Dealer Adoption

Do you have a partner portal that no one uses? Are your partners complaining that there isn’t any value in it for them? This Webinar is filled with partner adoption strategies you can immediately put into action. Hear Segway Product Manager Chris Gorglione describe how Salesforce PRM enabled his company to achieve 95% Dealer Adoption.  View Webinar (In English)

Improving Performance with Advanced Reporting and Dashboards

Are there questions you’d like to answer—but can’t? Do you need quicker, more accurate insight into your data and pipeline to improve forecasting and business performance? Learn how to best capitalize on advanced reporting and dashboards, right within Salesforce. It’s 45 minutes packed with best practices for ensuring accurate insight, spot-on forecasts, and better business performance.   View Webinar (In English)

Live Webinar on Salesforce for Your BlackBerry® Device

Ever wish you could access Salesforce on the road, at a meeting, or on a plane? With AppExchange Mobile, you can stay connected to all your vital information from wherever you are, right on your BlackBerry® device. You’ll never have to search for another Wi-Fi® hotspot or save all your data for late-night entries in your hotel room.  View Webinar (In English)

Best Practices in Consolidated Help Desks

Are employees dissatisfied with the length of time it takes to resolve IT and other internal issues? Are they confused about where to get answers for IT, HR, or payroll help? Learn best practices for managing employee help desks. Hear how salesforce.com customer Plum Benefits achieved significant savings by consolidating employee help desks across departments.  View Webinar (In English)

CRM to Go: The Business Web and the Mobile Enterprise

70% of the US workforce will be mobile by 2009. Are you ready? Attend this live webinar on September 28 and learn how to implement your mobile IT strategy.   View Webinar (In English)

Intro to Building Apps: Everything You Need to Know About Extending Your Success with New Apps

If you've ever created a custom field in Salesforce, you're closer than you think to building a custom app on the Force.com platform. And once you can build a custom app, there's no limit to the number of business processes you can automate. Just give us 45 minutes, and we'll show you how to leverage your existing skills to add powerful new functionality to your Salesforce environment!   View Webinar (In English)

Capitalizing on On-Demand PRM

Learn how to manage your sales and partner operations with the only solution that integrates your direct and indirect channels on demand, giving you a single view of your entire sales universe. Hear success stories from satisfied customer speakers already using the PRM solution.   View Webinar (In English)

Leveraging the AppExchange as a New Sales Channel

The transition to on-demand will be the most critical disruptive force in business technology over the next decade. Take advantage with the AppExchange, salesforce.com's marketplace for developing and distributing on-demand applications. Watch this free Webinar, and hear how partners everywhere are experiencing success with this innovative new channel for reaching prospects, increasing profits, and growing your business on demand.  View Webinar (In English)

What's in Store for On-Demand Customer Service and Support?

Let the experts at featured analyst firm Gartner and Enterasys give you all the details you need in a complimentary Webinar. It's packed with innovative new ideas, detailed product information, and successful customer stories. Don't miss all the valuable information—Register today!   View Webinar (In English)